Restaurant Server - PM Shift
Company: Sonesta International Hotels Corporation
Location: Atlanta
Posted on: January 28, 2023
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Job Description:
Job Description SummaryPosition Summary The Server sets the tone
for Sonesta's mission of "Wowing" our guests with Amazing Moments.
The role's primary responsibility is to welcome guests, take
orders, serve food and beverages items to guests in a friendly,
courteous and timely manner in accordance with quality standards.
The Server must maintain supplies and follow established
cleanliness and sanitation guidelines.Job DescriptionThe ideal
candidate has a passion for hospitality and providing exceptional
guest service. Work Environment Must be able work in a fast-paced
environment. Majority of work takes place indoors. Must be able to
tolerate extreme temperatures - i.e. kitchens, freezers. Physical
Demands Must be able to exert up to 50 pounds of force
occasionally, and/or 20 pounds of force frequently or constantly to
lift, carry, push, pull or otherwise move objects. Frequent
bending, kneeling and reaching. Ability to stand during entire
shift. Expected Hours of Work Must be flexible to work variable
days of the week to include weekends and holidays. Must be flexible
to work variable shifts (days, nights, overnights). Ten to twelve
hour shifts sometimes required.Education and Experience Two years
of experience as a server in full service restaurant preferred -
preferably in a fine dining establishment. High school diploma or
General Education Degree (GED) preferred.Principle duties and
responsibilities (Essential Functions) include: Greet and
acknowledge all arriving guests in a prompt and professional
manner. Engage and interact with guest as appropriate. Respond to
all guests' questions and requests. Demonstrate complete knowledge
of the food and beverage menu. Serve food and beverage orders after
checking for correct temperature, appearance and portions. Refill
when necessary. Operate POS system and ensure food orders are
verified and transmitted in a prompt manner. Adhere to all cash
handling and credit card policies and procedures. Periodically
check-in with tables to ensure guests' expectations are being met
and exceeded. Maintain proper condition and cleanliness of dining
areas, stations and servicing equipment. Complete all closing
duties and reports as assigned. Adhere to established safety and
sanitation guidelines. Adhere to uniform and grooming standards.
Perform other duties or projects as requested by
management.Qualifications and Skills Attentive, friendly, helpful
and courteous to all guests, managers and fellow employees.
Excellent organizational skills and attention to detail. Able to
work quickly without compromising quality. Ability to work with
minimal supervision and maintain a high level of performance. Must
be able to stand and exert fast-paced mobility for entire shift.
Ability to work cohesively with co-workers as part of a team. Food
handlers and TIPS certificates required. Previous front facing
guest service experience required. Must read, write and speak the
English language fluently. Experience with computerized cash
registers preferred. Go Beyond @SonestaHotelsWHO WE AREWe are an
organization made up of people, thoughts and ideas - all working
towards fulfilling our simple mission: To wow every guest, team
member, partner & community we operate in by delivering quality,
value & amazing hospitality.We will achieve our mission by being
passionate about exceeding expectations - by being persistent,
resilient, and constantly seeking new and creative ways to succeed.
Doing the Right Thing and Going Beyond are our principles that
guide everything we do.We are an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, national origin, religion, age, color, sex,
sexual orientation, gender identity, disability, or protected
veteran status, or any other characteristic protected by local,
state, or federal laws, rules, or regulations.The statements in
this job description are intended to represent the key duties and
level of work being performed. They are not intended to be ALL
responsibilities or qualifications of the job. This job description
is subject to change at any time.Additional Job
DescriptionBenefitsSonesta recognizes that benefits play a vital
role in helping ensure the health and financial security of
employees and their families. We offer a variety of benefits to our
employees including:Medical, Dental and Vision InsuranceHealth
Savings Account with Company Match401(k) Retirement Plan with
Company MatchPaid Vacation and Sick DaysSonesta Hotel
DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life
InsuranceCompany Paid Short Term and Long Term Disability
InsuranceVarious Employee Perks and DiscountsUpon submitting your
application, please ensure you complete a full application in
addition to attaching a resume. Incomplete applications received
will not be considered.
Keywords: Sonesta International Hotels Corporation, Atlanta , Restaurant Server - PM Shift, Hospitality & Tourism , Atlanta, Georgia
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