Customer Service Representative

Company: Focus of Georgia, Inc.
Location: Atlanta
Posted on: January 27, 2023

Job Description:

FOCUS OF GA IS SEEKING CUSTOMER SERVICE REPRESENTATIVES FOR OUR CLIENT IN THE ATLANTA AREA!

Pay - Rate: -$15.00 - hour -
Work - Schedule - - - Monday - Friday 10: 00AM-7: 00PM
Position - Status: - Contractor - -
Length - of - Assignment: - Long - term/Indefinite -
Remote
Training hours will be Monday - Friday 9am - 4: 30pm- full 3 weeks

Job - Description - The - Customer - Service - Representative - will - report - to - a - Customer - Service - Operations - Supervisor - under general supervision ensuring that frontline services are meet in a - timely - manner. - In - addition, - the Customer Service Representative will provide team - support - to - the - Customer - Service - Back - Office Operations when needed for other non -phone - responsibilities. - -

Job - Responsibilities - and - Performance - Standards: -
1. Maintains - a - consistent, - high - quality, - customer-focused - orientation. -
2. Excellent - customer - service - for - face - to - face - interactions
3.Communicates - with - all - Agency - personnel - and - customers - professionally - when - conducting business - and - providing - services. -
4. Collaborates - and - confers - with - team - members - to - resolve - problems - quickly.
5. Provide - support - for - team - when - needed. -
6. Assist - with - other - back - office - non-phone - duties - when - needed.

Standards - of - Qualifications: -

• 
  
• The - candidate - must - have - a minimum of two years face to face customer service - experience. -
  
• The - candidate - must - be - able - to - complete - the - paid - three - week new hire training - course. -
  

Keywords: Focus of Georgia, Inc., Atlanta , Customer Service Representative, Hospitality & Tourism , Atlanta, Georgia