Customer Service Reprentative

Company: Hire Dynamics
Location: Atlanta
Posted on: November 22, 2021

Job Description:

Our Customer is currently seeking Customer Service Reps to be flexible to work evening and weekend shifts from 8AM - 8PM and flexibility to work the 3rd shift of 9PM - 8AM

• Ability to handle a variety of Inbound/Outbound calls/inquiries
• Customer Service Oriented
• Excellent communications and listening skills
• Positive attitude
• Demonstrate excellent phone etiquette
• Ability to handle high call volume
• Excellent interpersonal skills and integrity
• Working PC knowledge (windows environment)
• Problem solving skills and flexibility
• Display an open mind to change
• Dependable and available to meet assigned tasks
• Flexibility with schedule
• Available for overtime
• Minimum 1 -- years stable work history*****************************************************************************************
  • Must be flexible to work a schedule within Center Hours of 8:00 AM-8:00 PM, Monday thru Sunday as well as 2 agents to work 9PM - 8AM
  • Must be able to work extended hours including weekends and holidays to provide coverage for emergency outage situations.
  • Overtime for emergency outage is driven by extreme weather situations in the states our client serves IE: hurricanes, ice storms etc.Experience:
    • Customer Service: 1 year (Required)Education:
      • High school or equivalent (Required)

Keywords: Hire Dynamics, Atlanta , Customer Service Reprentative, Hospitality & Tourism , Atlanta, Georgia