AtlantaRecruiter Since 2001
the smart solution for Atlanta jobs

Customer Service and Order Entry Associate

Company: PerkinElmer, Inc.
Location: Kennesaw
Posted on: May 6, 2021

Job Description:

Responsibilities Location Kennesaw, GeorgiaUS Job ID JR-OMNI17 Key Responsibilities:

  • Receive and direct inbound phone calls and emails
  • Sales order entry and order tracking
  • Customer support via phone and email
  • Process product repair documentation
  • Provide technical support
  • Increase customer loyalty through premier support
  • Review shipments for accuracy
  • Track and enter all communications in the CRM system Basic Qualification:
    • Education: High school graduate, college preferred or a bachelor's degree in life science or business-related field
    • 2+ years of experience in customer service/sales for an equipment manufacturer
    • 2+ years of experience with order processing and data entry
    • Experienced with the use of CRM software
    • Critical problem solving and analytical skills
    • Computer proficiency and strong familiarity with Microsoft Office
    • Detail-oriented with exceptional organizational skills
    • Positive attitude with an ability to work well independently as well as part of a team
    • Customer-focused Preferred Qualifications:
      • Experience with laboratory or medical equipment
      • Bilingual - Spanish a plus, along with French, German, Japanese, or Chinese preferred.
      • Completed at least one year of education in the life sciences
      • Experience in handling international shipments and documentation
      • Experience with MAS90/SAGE 100 software a plus
      • Ability to gain expertise in a highly technical product line Physical Job Requirements:
        • Sitting, standing, and bending
        • Lifting and/or moving of up to 10 lbs.
        • Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear
        • Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus

Keywords: PerkinElmer, Inc., Atlanta , Customer Service and Order Entry Associate, Hospitality & Tourism , Kennesaw, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds