AtlantaRecruiter Since 2001
the smart solution for Atlanta jobs

Customer Service Call Center Representative

Company: Morrow
Location: Morrow
Posted on: April 10, 2021

Job Description:

Morrow, GAwww.chimesolutions.com Seeking Talented Team Members People Are Our Passion Join Our Team Empowering a Winning Culture "Our mission is to create a grassroots company, where our associates are empowered to always act in the interest of our clients, share ideas and create distinctive customer experiences on behalf of our clients. We are accomplishing this goal by attracting people with positive attitudes, great communication skills, and a willingness to learn and grow in a fun, entrepreneurial culture." Mark Wilson, Chime Founder and CEO This posting is for our class that will begin training on April 5, 2021. Responsibilities Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound / outbound calls. TheThe Service Delivery Consultant is accountable for answering all concerns and questions while providing excellent customer service. TheThe Service Delivery Consultant will be responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service to ensure the member receives excellent customer-focused telephone service. Position Requirements: --- Assist customers with a wide variety of questions via information accessed through the computer. --- Review employee accounts and answer questions based upon established policies and procedures. --- Maintain current knowledge of assigned project's programs and services through on-going classroom and computer-based training. --- Possess the ability to troubleshoot complex issues with little guidance--- Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers--- Possess the ability to work under pressure in a call center environment--- Possess exceptional conversational and problem solving skills--- Ability to multitask--- Possess the ability to decipher and articulate the customer perspective so that the customer's needs and concerns are accurately and empathetically addressed--- Excellent interpersonal and telephone communication skills--- Perform additional tasks as directed Qualifications Essential skills and experience --- College degree or Junior College degree in addition to 1 year full time customer service related experience in financial services and/or health care industry preferred.--- High School diploma or equivalency and 1 year customer service related experience in financial services and/or health care industry.--- Ability to multi-task (talk and type at the same time) and use multiple applications.--- Excellent interpersonal, verbal, written and listening communication skills.--- Proficient use of the Microsoft Suite, Windows applications and Lotus Notes while focusing on multi-tasking using several windows applications at once while assisting a customers.--- Ability to provide outstanding customer service while ensuring that the customers questions, issues and concerns have been satisfied.--- Computer literate with the ability to learn customer service software applications.--- Ability to be flexible, adaptable and dependable in an environment constantly upgrading, and enhancing service to its customers.--- Flexibility to work specified shift and extended hours as necessary.

Keywords: Morrow, Atlanta , Customer Service Call Center Representative, Hospitality & Tourism , Morrow, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Restaurant Delivery
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...)
Company: Doordash
Location: Dahlonega
Posted on: 04/22/2021

Remote Inbound Customer Service Representative
Description: An insurance and benefits provider has an open position for a Remote Inbound Customer Service Representative.
Company: VirtualVocations
Location: Marietta
Posted on: 04/22/2021

Cashier
Description: Job Description Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.
Company: The Home Depot
Location: Smyrna
Posted on: 04/22/2021


Parts Delivery
Description: O'Reilly is now hiring Parts Delivery drivers. Our parts delivery team members are responsible for the safe and efficient delivery of parts to our professional customers. They are also responsible for (more...)
Company: O'Reilly Auto Parts
Location: Calhoun
Posted on: 04/22/2021

Delivery Driver / Courier - Start Delivering Today
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...)
Company: Doordash
Location: Alpharetta
Posted on: 04/22/2021

Line Cook - West Cobb Chili's
Description: Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride
Company: Chilis
Location: Marietta
Posted on: 04/22/2021

Retail / Event / Customer Support Representative (Entry Level)
Description: Client Support Representative The Client Support Representative works on-site at our marketing promotional events and provides support to the team at our corporate headquarters here in Smyrna. We specialize (more...)
Company: INTERVIEWING NOW
Location: Smyrna
Posted on: 04/22/2021

Team Member Customer Service - Store 37603 - Cleveland
Description: Hiring: Team Member - Customer Service br Location: 2734 Keith St NW Cleveland, TN 37312 br Pay: Earn up to 9- 10/hour - We offer Daily Pay br Complete the short Quick Apply online (more...)
Company: Pizza Hut
Location: Cleveland
Posted on: 04/22/2021

Sales Associate / Jewelry Consultant - Zales - North Point Mall - Alpharetta, GA
Description: Zales is now hiring SEASONAL, PART-TIME, and FULL-TIME team members Also apply for our NEW Concierge position for the holiday season. Seasonal sales support to assist with consistent delivery of excellent (more...)
Company: Signet Jewelers
Location: Alpharetta
Posted on: 04/22/2021

Restaurant Delivery - Start Delivering Today
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...)
Company: Doordash
Location: Ellijay
Posted on: 04/22/2021

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds