Customer Service Representative
Company: Modivcare
Location: Conley
Posted on: April 10, 2021
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Job Description:
Are you passionate about making a difference in people's lives?
Do you enjoy working in a service-oriented industry? If so, this
opportunity may be the right fit for you!ModivCare is looking for
optimistic and outgoing individuals to join the team as Customer
Service Representatives (CSRs). In this role, you will play a key
part in making a positive impact on members' lives by acting as a
first point of contact for questions about our products and service
offerings. As a CSR, you will work diligently to resolve member
concerns while ensuring requests are processed in an accurate and
timely manner. CSRs are given a structured protocol and scripts to
document conversations in order to ensure consistency of
scheduling, modifying, and canceling customer reservations. In this
role, you will have the opportunity to speak with members on a
daily basis and answer their transportation questions, all while
helping support them in their journey towards positive health
outcomes.If you are highly detail-oriented and thrive in a social
atmosphere, we encourage you to apply. Take a step towards
furthering your career by joining the ModivCare team!ESSENTIAL JOB
FUNCTIONS
Keywords: Modivcare, Atlanta , Customer Service Representative, Hospitality & Tourism , Conley, Georgia
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