Customer Service Manager
Company: Global Automotive OEM
Location: Atlanta
Posted on: February 25, 2021
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Job Description:
We're looking for some one in the TYRE/TIRE Manufacturing
background!Purpose of the Job:Proactively interacts with accounts
and coordinates operations and reporting to support sales and
office operations. Performs implementation, coordination and
organization of administrational, commercial and other related
duties. Monitor compliance to commercial policies for the field,
maintenance of sales accounts.Major Responsibilities:Ensure
Commercial conditions remain current and maintained (SAP)
10%Seamless B2B customer service 20%On Time processing of Orders
and Claims 10%Reports are on time and accurate on weekly/monthly
basis 15%Management of the B2B portal with support of Marketing
Function (NA and Europe) 10%Responsible for generation and timely
reports to management and sales associates 15%Local Order creation
and management (incl. creations of BOL, Proforma invoices as
needed) 20%Technical Knowledge1. Good knowledge in IT related
programs2. Microsoft package (Excel, Word, PowerPoint)3. SAP
knowledge preferred4. Excellent written & verbal communication
skills
Keywords: Global Automotive OEM, Atlanta , Customer Service Manager, Hospitality & Tourism , Atlanta, Georgia
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