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Customer Service Manager

Company: Global Automotive OEM
Location: Atlanta
Posted on: February 25, 2021

Job Description:

We're looking for some one in the TYRE/TIRE Manufacturing background!Purpose of the Job:Proactively interacts with accounts and coordinates operations and reporting to support sales and office operations. Performs implementation, coordination and organization of administrational, commercial and other related duties. Monitor compliance to commercial policies for the field, maintenance of sales accounts.Major Responsibilities:Ensure Commercial conditions remain current and maintained (SAP) 10%Seamless B2B customer service 20%On Time processing of Orders and Claims 10%Reports are on time and accurate on weekly/monthly basis 15%Management of the B2B portal with support of Marketing Function (NA and Europe) 10%Responsible for generation and timely reports to management and sales associates 15%Local Order creation and management (incl. creations of BOL, Proforma invoices as needed) 20%Technical Knowledge1. Good knowledge in IT related programs2. Microsoft package (Excel, Word, PowerPoint)3. SAP knowledge preferred4. Excellent written & verbal communication skills

Keywords: Global Automotive OEM, Atlanta , Customer Service Manager, Hospitality & Tourism , Atlanta, Georgia

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