Customer Service Coordinator

Company: Addison Group
Location: Douglasville
Posted on: September 16, 2020

Job Description:

Primary Responsibilities The Customer Delivery Coordinator is responsible for provide accurate and efficient centralized Customer Service, Driver Payroll, and Compliance support for national distribution centers. -- Essential Functions -- --- Track and Trace all DC routes dispatched against driver's electronic logs ----- Monitor Customer Service message board and react to customer inquiries ----- Customer Service calls and interaction with customers --- Work comfortably with DC Leadership on customer service inquiries --- Ability to multitask --- Strong organizational skills ----- Data entry, attention to detail --- Additional duties as assigned Minimum Requirements, Qualifications, Additional Skills, Aptitude --- 5 years customer service experience, strongly preferred Transportation background --- Familiar and comfortable functionality within Microsoft Office and AS400 programs Qualifications / Additional Skills / Aptitude: --- Experience in Transportation would be an asset ----- Ability to work independently in a time sensitive environment --- Ability to communicate clearly, timely, and accurately --- Ability to develop and maintain cooperative working relationships

Keywords: Addison Group, Atlanta , Customer Service Coordinator, Hospitality & Tourism , Douglasville, Georgia