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RN, Oncology Navigator

Company: Kaiser
Location: Avondale Estates
Posted on: March 20, 2023

Job Description:

An Oncology Nurse Navigator (ONN) is a professional registered nurse with oncology-specific clinical knowledge who offers individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers. Using the nursing process, an ONN provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum. The ONN serves as an additional point of contact for patients, families, caregivers, referring physicians to provide resources and assistance with accessing clinical and supportive care services offered within and outside of Kaiser Permanente Georgia.

Essential Responsibilities:

  • Participates in the care of patients with past, current, or suspected cancer diagnosis.
  • Assists patients and families in understanding their diagnosis, treatment options and the resources available to them within Kaiser Permanente.
  • Responsibilities include but are not limited to assessment, symptom management, analysis of data, planning, and implementation of interventions and evaluation of the outcomes. Develop and facilitate a plan of care in consultation with treating physicians, patient, their support network, and family members, to assist the patient in understanding/navigating their individualized plan. Serves as an essential link between patients, healthcare providers, family, and support team, and any other individuals involved in the coordination of care. Facilitate changes in the plan of care and brokering necessary services to facilitate a patient-centered care environment. Service settings may include, but are not limited to the hospital, outpatient, home, or other supportive environments. Responsibilities may include assessment, analysis, planning and implementation of patient care interventions. Performs care assessments by phone, in the clinic, or in coordination with other healthcare team members by other communication methods. Performs nursing assessments and triage of new and ongoing patients (including patients on a clinical research study) to effectively determine and set priorities to meet patient.
  • Serves as an essential link between patients and all other care providers in coordination of care. The navigator facilitates changes in plans of care and ensures that all parties are clear on the changes and assists in implementation of changes. This may be by either a member facing encounter or telephone visit.
  • Facilitates appointments for consults, procedures, and support services within the established service lines.
  • Facilitates the availability of pathology reports, radiographic studies and additional pathology testing needed for the member prior to or after their consult appointment within the oncology department.
  • Standardizes patient education materials by developing and maintaining a resource library specific to Oncology patients.
  • Delivers patient and family education prior to initiation of treatment plan and remains available throughout the treatment process for questions or concerns from patient/family or caregiver.
  • Follows the patient throughout the continuum of care to remain a resource and advocate for the patient and family.
  • Works with Quality and Data collection to track outcomes and plan support for the patient.
  • Adheres to established productivity standards.
  • Responsible for outreach to maintain a positive working relationship as appropriate with key customers (physicians, office staff, diagnostics, radiology staff, lab staff, primary care, palliative care, and all other specialty services needed).
  • Assists the patient with symptom management side effects of treatments keeping the physician updated with their side effects, interventions, medication needs and any dose limiting toxicities that are identified promptly.
  • Develop a database of community resources for patients (American Cancer Society, local support groups etc.). Central point of contact for all navigated patients involved in data collection or research projects. Central point of contact with the clinical research coordinator. Identify potential patients for Clinical Trials protocols and coordinates with the research coordinator to consent the patient. Work with quality staff, research team members, and other healthcare team partners to collect data, monitor trends, track outcomes, support and/or participate in research projects, and facilitate strategic planning processes related to patient care.Foster relationships with Kaiser Enterprise for visiting members that may be requiring treatment while in the Georgia region.
  • Responsible for ongoing development and implementation of the Oncology Nurse Navigator role at Kaiser Permanente and within the community.
    Basic Qualifications:

    • Minimum of three (3) years care of Oncology patients, Inpatient or Outpatient.
      • Bachelors of Science in Nursing or four (4) years of experience in a directly related field.
      • High School Diploma or General Education Development (GED) required.
        License, Certification, Registration
        • Registered Professional Nurse License (Georgia) required at hire
          • Basic Life Support required at hire from American Heart Association
            • Oncology Certified Nurse within 12 months of hire
              • Oncology Nursing Society (ONS) Provider Certification within 12 months of hire
                Additional Requirements:
                • Strong organizational skills.
                • Ability to prioritize and reprioritize quickly.
                • Ability to develop collaborative relationships both internally and externally.
                • Strong leadership skills.
                • Strong interpersonal skills.
                • Strong verbal and written communication skills.
                • Ability to work in teams.
                • Ability to work autonomously.
                • Strong oncology knowledge.
                • Basic computer skills.
                • Basic knowledge of managed care.
                • Critical-thinking skills.
                • Working knowledge of community resources.
                  Preferred Qualifications:
                  • Minimum one (1) year of Clinical research experience.
                  • Minimum three (3) years of Patient Education experience.
                  • Experience as a Clinical Nurse Coordinator, Clinical Navigator or Case Manager preferred.
                  • Masters Degree in Nursing or six (6) years of experience in a directly related field.
                    Job Schedule:
                    Job Category: Nursing Licensed & Nurse Practitioners

Keywords: Kaiser, Atlanta , RN, Oncology Navigator, Healthcare , Avondale Estates, Georgia

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