Front Desk Associate for Medical Offices - Peachtree Immediate Care (Norcross, GA)
Posted on: November 22, 2021
Front Desk Associate - Full Time (Norcross, GA)
CRH Healthcare, headquartered in Atlanta, GA, is a patient-focused
operator of urgent care centers in the Southeast US region. CRH's
centers are open seven days a week and provide walk-in care for
injury, illness, and minor emergencies as well as family care.
This position reports to the Director of Operations and is
responsible for greeting patients and setting the initial tone for
the patient experience.
- Greets patients and visitors in waiting area in a friendly,
prompt, and helpful manner.
- Checks in patients and updates necessary information in
- Promptly answers incoming phone calls.
- Responsible for daily collection of copays and other forms of
- Calls insurance companies and others to verify patient coverage
- Maintains and ensures cleanliness of patient waiting
- Assists patients with ambulatory difficulties, including
obtaining wheelchairs and providing assistance with
- Responsible for administrative duties including, but not
limited to, managing petty cash and completing end of day (EOD)
- Performs additional duties as necessary.
- High school diploma or equivalent.
- One (1) year of front desk experience in a customer
service-related setting, healthcare strongly preferred.
- Ability to work weekday and/or weekend shifts as
- Ability to work 10 to 12-hour shifts as determined by
- Strong customer service and problem-solving skills.
- Basic computer skills, working knowledge of Microsoft Office
Suite, and familiarity with electronic medical records.
- Detail oriented with excellent interpersonal communication
- Ability to escort or transport patient by wheelchair or
stretcher when needed.
CRH Healthcare provides a professional work environment, a strong
clinical support organization and a competitive compensation and
CRH Healthcare an equal opportunity employer: M/F/D/V
Keywords: CRH, Atlanta , Front Desk Associate for Medical Offices - Peachtree Immediate Care (Norcross, GA), Healthcare , Norcross, Georgia
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