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Veterinary Receptionist

Company: Southern Veterinary Partners
Location: Atlanta
Posted on: December 5, 2019

Job Description:

The Ark Animal Hospital Wellness and Urgent Care Center is an extended hour facility that treats and cares for small animals and exotic pets. We also have a sister company downstairs that takes care of boarding and grooming. This is a large, fast-paced hospital and boarding facility with high level of client interaction. If you share our passion for quality medicine and want to be part of a strong team, we encourage you to apply today! A day in the life of a receptionist: Receive and place calls to clients for the purpose of scheduling. Prioritize multiple tasks in a calm, organized manner. Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc. Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian s instructions, and schedule all future appointments. Utilize hospital computer systems to document medical records and communicate with clients and teammates. Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. Excellent customer service skills and an exceptional level of communication in a professional manner. Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures. Maintain a positive attitude in all interactions with clients, pets and other teammates. Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.

Keywords: Southern Veterinary Partners, Atlanta , Veterinary Receptionist, Healthcare , Atlanta, Georgia

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