AtlantaRecruiter Since 2001
the smart solution for Atlanta jobs

Field Account Management & Training (Non sales)

Company: CDK
Location: Atlanta
Posted on: November 11, 2019

Job Description:

Accelerate Your CareerDrive global technology?With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries.?Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000?retail locations and most automotive?manufacturers.?? CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts?supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.????We?re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.?From data scientists to sales and client service experts, we?re hiring to support your growth and ours -?Green?light your career.??The Account--Executive is responsible for successfully coordinating and installing Computerized Vehicle Registration (CVR) products into new and existing clients in one or more states.-- Additionally responsible for providing training and ongoing support to increase transaction volume, driving CVR revenue through customer process and product satisfaction, seeking out untapped revenue potential with existing customers ,and conveying CVR value to our customers' management.Position Responsibilities:

  • Demonstrate, and apply on a daily basis, a solid knowledge of coordinating a successful pre-install meeting, scheduling and conducting installs, independently and in a timely manner with complete client satisfaction.
  • Exhibit ability to clearly and tactfully articulate CVR value and opportunity for existing and potential customers. Integrate work and communications with CVR Territory Managers to ensure all opportunities can be seized to enhance CVR revenue.
  • Provide initial user training and retraining as requested by client.
  • Exhibit ability to consistently and, with little assistance, correctly answer in-depth questions, including support of CVR's products, our integration products, and general State BMV/DMV/SOS processing questions in one or several jurisdictions, and make recommendations where appropriate.
  • Demonstrate the ability to interface directly with the State DMV
  • Provide on-going customer support by visiting each client on a regular basis, to be defined by management.
  • Consistently demonstrate ability to analyze client volume, seek out untapped CVR revenue opportunity, present CVR value to key customer stakeholders, and overcome objections to increasing EVR volume.
  • Maintain frequent communication with Territory Manager (Sales) to maximize utilization by paying attention to individual client needs and/or the reason they contracted CVR for business.
  • Initiate, foster and grow relationships with key client representatives through frequent proactive contact.
  • Ensure revenue-generating opportunities are acted upon with urgency, being resourceful to find and implement best practices.
  • Display professional, enthusiastic, and ethical attitude when dealing with client, associates and management.
  • Complete required reports in a timely and accurate manner as required by the Regional Director of Operations.
  • Prepare for, participate in, or lead both internal and customer-facing meetings and training sessions as required. These may be with General Managers and/or Dealer Principal, or other executives of CVR customers or State agencies.
  • Maintain and grow industry network of key contacts to mine competitive accounts for handoff to Sales team.
  • PC hardware and software proficiency is required, including Microsoft Office proficiency, Windows operating systems, and light networking
  • Expertise of CVR's integration products, including but not limited to, Dealer Management System extract data-mapping, CVR Journal Express accounting Interface installation/configuration/operation, and the initial installation/configuration of CVR's integration products on the Dealer Management System screens is a plus.
  • Demonstrate salesmanship and the ability to influence and overcome objections while increasing client confidence.
  • Be well organized and ensure all CVR/CDK accounts and internet-logons are maintained daily.
  • 1-3 years of Industry/Dealership knowledge highly desirable.
  • 1-4 years overall experience.----Required Skills/Abilities:
    • Communicates effectively (both oral and written), clearly, concisely and timely to enhance training experience of users
    • Ability to travel 70% of the time including overnights when needed - average of 1-3 overnights per week (not every week)
    • Time management; efficient utilization of time and ability to prioritize
    • Ability to communicate at all levels of an Automobile Dealership
    • Ability to recognize when to escalate a situation or problem to the next level.
    • Takes responsibility for the outcome of assigned duties and installs.
    • Maintains personal control and a balanced approach to stressful situations.?CDK Global knows you have passions outside of work. ?You have family, friends, sporting events, and lots of things going on. ? That?s why we offer a comprehensive benefits package to not only take care of you but your family as well. ? All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives?they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.??

Keywords: CDK, Atlanta , Field Account Management & Training (Non sales), Executive , Atlanta, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Director Major Gifts Officer
Description: ul li Manages active portfolio of prospective and current major donors and solicits contributions, achieving agreed upon benchmark targets and closures. Leads strategy for new donor acquisition. (more...)
Company: Piedmont Healthcare
Location: Atlanta
Posted on: 11/17/2019

Senior Tax Accounting Manager
Description: Kforce has a client in search of a Senior Tax Accounting Manager in Atlanta, Georgia GA .Essential Functions: ul li 60 : Tax Planning, Accounting, Research, Compliance, and Audit Defense as needed (more...)
Company: Kforce
Location: Atlanta
Posted on: 11/17/2019

Director - Tax Planning & Business Advisory
Description: ul li Minimize the impact of federal and state income taxes on the Company's bottom line by effective planning, risk management, documentation and research.-- Under the direction of the Vice President (more...)
Company: Veritiv Corporation
Location: Atlanta
Posted on: 11/17/2019


Deputy Program Manager with Security Clearance
Description: NJVC Company Job Title: Deputy Program Manager Clearance: NACI Location: Atlanta, GA Reports To: Vice President FLSA Status: Exempt, Full Time, Regular Summary: The Deputy Program Manager will serve for (more...)
Company: Chenega Corporation
Location: Atlanta
Posted on: 11/17/2019

Compliance Project Manager
Description: Role Summary: Cox Communications is seeking a technicallyproficient and dynamic team player to join the Ethics and Compliance group as aCompliance Project Manager. As anintegral member of the team, (more...)
Company: Cox Communications
Location: Atlanta
Posted on: 11/17/2019

Director of Advertising
Description: The employer is a zoo. ul li Responsible for implementing a marketing plan that includes goals, objectives, strategies, tactics and schedules for the aspects of marketing that include pricing, consumer (more...)
Company: Zoo
Location: Atlanta
Posted on: 11/17/2019

Director of Nursing - Hospice
Description: Description br br Wanted: Top notch, quality obsessed, team-oriented, and compassionate nurse leader The Director of Nursing is responsible for the overall clinical operation of the Hospice agency. (more...)
Company: HCR Manorcare Inc.
Location: Norcross
Posted on: 11/17/2019

Assistant Concessions Manager
Description: Our Exciting Work EnvironmentDelaware North Sportservice provides food and beverage concessions, luxury suites, catering and fine dining and retail at SunTrust Park home of the Atlanta Braves team. We're (more...)
Company: Delaware North
Location: Atlanta
Posted on: 11/17/2019

Manager of Accounting Consultation
Description: LeaseQuery is growing and seeking a Manager of Accounting Consultation to join our dynamic team of recovering auditors. If you like researching complex accounting problems and presenting your solution (more...)
Company: LeaseQuery
Location: Atlanta
Posted on: 11/17/2019

Hospital CFO
Description: A wonderful and exciting career opportunity for Chief Financial OfficerCFOis now available with a prestigious and growing healthcaresystem in a beautiful part of southern Georgia br br The Chief (more...)
Company: Clinical Management Consultants
Location: Douglasville
Posted on: 11/17/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds