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VP of Operations

Company: Real Estate Development, Atlanta, GA
Location: Atlanta
Posted on: March 18, 2019

Job Description:

The Vice President reports to the Senior Vice President Operations and is responsible for all phases of the property management operation within the designated portfolio, and specifically the financial performance of the portfolio. The VP has direct oversight of all Regional Managers within the portfolio, and is indirectly responsible for overseeing all site employees.

Essential Functions and Responsibilities: Visit portfolio properties each week to ensure proper administration, marketing and maintenance Assure that programs, policies and procedures established by Company are adhered to throughout the portfolio Provide leadership to regional staff Evaluate monthly financial reports and provide guidance and direction to the regional management team in property financial operations to ensure goals are met Consistently source right people talent Champion execution of strategy Remain informed of Fund goals and execution Remain informed of trends in the apartment industry Communicate with Regional Managers concerning property management issues including resident feedback, training, personnel management and operating issues Develop annual operating budgets, including capital improvements, with the assistance of regional management team and onsite employees Participate in due diligence process during the acquisition of new properties, as well as support during divestitures Look for opportunities to acquire third party fee management services Communicate effectively with senior management team Communicate operating results to owners Work with Regional Director Construction Services and/or VP Construction Services in the preparation of renovation capital improvement budgets (interior and exterior upgrades) Core Competencies: Business Acumen – Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace Decision Quality – Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions Organizational Agility – Knowledge about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations Composure & Comfort – Cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during the tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis Building Effective Teams – Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins/successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team Owner Relations – Good at building credibility and trust with owners/stakeholders; examples are related to financials, transparency and effective communication skills Employee Relations - Is interested in the work and non-work lives of direct reports; asks about their plans, problems, and desires; knows about their concerns and questions; is available for listening to personal problems; monitors workloads and appreciates extra effort Financial Savvy – Can maneuver through complex financials effectively and with confidence; anticipates needs and gaps and has a plan in place on how to approach from a problem solving perspective and works to adjust to changes with poise Additional Functions and Responsibilities: Additional duties as assigned Knowledge, Skills & Abilities: Must possess strong leadership skills and interpersonal skills Demonstrate the ability to implement comprehensive programs and business strategies that support the company’s financial goals and objectives Must have strong interpersonal skills to develop and enhance business relationships; ability to get along with diverse personalities; tactful; mature, flexible Embrace and foster the company culture of hard work, accountability and positive financial results Must demonstrate support of Company Core Values Must possess willingness and demonstrate ability to provide exceptional customer service Must work effectively with vendors, peers, investors and Company employees Must display a professional image and demeanor at all times Must be have strong financial management skills and be well versed in budgeting and forecasting Must have sales and marketing experience to include sales training and goal setting, market analysis, market plan creation and implementation Must have strong leadership and management skills to include recruiting, hiring, team-building, coaching and mentoring skills Must be willing to travel as required Must possess willingness and demonstrate ability to provide exceptional customer service Must be familiar with MS Excel, Word, and Outlook Must demonstrate ability to successfully work on a team Must be able to clearly communicate both orally and in writing Must be able to understand directives both orally and in writing Must be resourceful and well organized; able to manage multiple priorities Education and Background: BA/BS in business or related field 8+ years senior level property management experience at VP level REIT experience a plus Strong working knowledge of multi-family financial processes/analysis Strong working knowledge of MS Office Suite to include Excel

Keywords: Real Estate Development, Atlanta, GA, Atlanta , VP of Operations, Executive , Atlanta, Georgia

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