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Senior Manager, Business Integration Services, Development

Company: Cox Communications
Location: Atlanta
Posted on: January 15, 2019

Job Description:

The Sr. Manager, Technology BSS works as part of the Business Integration Services DevOps team dedicated to the managing architecture and development of Business Integration services and applications that supports multiple critical internal and external Cox systems.-- The ideal candidate should have a strong background in the management and leadership of software development teams and have experience working in an agile software development environment. This role requires experience in the areas of requirements, design, development, testing, and support.-- The Sr. Manager, Technology will lead and support a software development team in accordance with industry standards and best practices/frameworks. The ideal candidate must keep knowledge up-to-date with latest technology trends. emerging Cloud technologies and capabilities, and provide recommendations to management. Primary Responsibilities and Essential Functions:----- Manage staff responsible for the development, quality assurance, delivery and/or acquisition of technology solutions----- Create and manage appropriate systems and processes to deliver a quality internal and external customer experience through effective development, frameworks, consistent methodology, continuous improvement and metrics----- Manage all activities, personnel and technical issues associated with providing technical service and/or solutions to customers by identifying, prioritizing and confirming resolution of reported problems----- Proactively understand customer's business processes, the key drivers and measures of success for the business, and the short- and long-term direction of the business and technology----- Recruit, inspire, and develop highly effective team members.----- Encourage a strong development culture, set clear expectations and create a positive work environment based on accountability, in collaboration with the engineering and operation teams.----- Advise and coach team members on procedures, technical problems, priorities and standard methodology----- Hold your own in technical discussions, be a subject matter expert, and have strategic influence.--- Partner with cross-functional departments to manage rollout schedules and technology releases ensuring business needs are supported in all phases throughout the process----- Maintain awareness of business, technical, operational, architecture and infrastructure issues and acts as sounding board or consultant to aid in the development of creative solutions-- Minimum:----- Generally 10+ years of experience in related field (i.e. software development and delivery leadership) OR generally 7+ years of experience if candidate has an advanced degree----- Strong knowledge of program management, project/program finance, work intake, and estimation----- Experience leading in an agile software development environment----- Experience leading cross functional teams and managing relationships with business customers----- Strong knowledge of IT service management processes and experience in delivering improvements to these processes----- Experience managing projects within specific schedule and cost structures----- Excellent communication and presentation skills----- Ability to effectively maintain and leverage executive level relationships, both internally and externally-- Preferred:----- Bachelor's or Master---s degree in Computer Science, Software Engineering or equivalent area of study--- Previous experience with BSS and OSS solutions--

Keywords: Cox Communications, Atlanta , Senior Manager, Business Integration Services, Development, Executive , Atlanta, Georgia

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