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General Manager-Golf - Marriott Conference Centers (180027YX)

Company: Marriott International
Location: Stone Mountain
Posted on: September 15, 2018

Job Description:

Heres To Your Journey with Marriott Conference Centers Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World at Marriott Hotels. The Atlanta Evergreen Marriott Conference Resort located at 4021 Lakeview Drive, Stone Mountain, GA 30083 is currently hiring a General Manager-Golf. Responsibilities include: Functions as the strategic business leader of golf operations. Responsible for guest and employee satisfaction, sales and revenue management and the financial performance of the department. Leads the leadership team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the golf/course management; Professional Golfers Association (PGA) member. OR 2-year degree from an accredited university in Business Administration or related major; no work experience required; Professional Golfers Association (PGA) member. CORE WORK ACTIVITIES Leading Property Golf Operations Assumes responsibility for financial goal achievement, analysis and reporting. Leads management team to develop and execute a business plan that achieves brand's and owner's financial goal achievement, analysis and reporting. Supports recruiting, development, training and mentoring of golf employees. Develops/manages operating budget, capital expenditures, food and beverage and marketing plan with the leadership team. Ensures all units areas are maintaining compliance with corporate and brand standards. Oversees day-to-day operating of total property. Drives guest service and employee satisfaction. Maintains active membership in PGA or LPGA by fulfilling annual certification requirements. Develops a mutually beneficial relationship with all aspects of the owner's organization. Managing Golf Operations Monitors the playing time of golfers to ensure optimal speed of play on the course. Conducts regular tours of the course to evaluate course conditions. Develops the Golf departments Operating Strategy and leads its execution. Reviews and manages controllable expenses such as, labor, quality and quantity of grass seed, lawn chemicals, inventory levels, uniforms, utilities etc. Works with Grounds Superintendent to ensure course is maintained in accordance with brand specific Golf Standards and sound agronomic practices. Managing Golf Revenue Management Goals Makes decisions or recommendations regarding rates per round, retail pricing and services offered to enhance the sales performance of the department. Manages financial performance of the golf department to achieve or exceed budget expectations. Adjusts services to meet customer demand and budget expectations. Oversees the booking of tee times to ensure maximum yield. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Strives to improve service performance. Establishes guidelines so employees understand expectations and parameters. Conducting Human Resources Activities Reviews findings from guest feedback with employees to develop appropriate corrective action. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Hires Golf team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Creates appropriate developmental plans and developing team members based on their individual strengths, development needs, career aspirations, and abilities. Sets goals and expectations for direct reports using the performance appraisal process and holding staff accountable for successful performance; coaching team by providing specific feedback to improve performance. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Ensures employees are treated fairly and equitably. Celebrates successes and publicly recognizing the contributions of team member. To apply now, go to: Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Additional Location: Atlanta, Georgia; Lithonia, Georgia; Tucker, Georgia; Conyers, Georgia Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Atlanta, General Manager-Golf - Marriott Conference Centers (180027YX), Executive, Stone Mountain, Georgia

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