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Account Manager

Company: Disability Solutions
Location: Carrollton
Posted on: February 11, 2024

Job Description:

A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment and hand tools. We are proud to offer competitive compensation, employee benefits, tuition reimbursement, and unlimited growth opportunities. Our nearly seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the wellbeing of our communities. How will you power what's possible? Location:Carrollton HeadquartersSouthwire Job DescriptionGeneral Description of Duties/Responsibilities: ---Maintain a high level of communication and proactive interaction with the buying staff and/or store associates within customer base. ---Manage and coordinate daily routines of customer service including but not limited to, quotations, order management, material analysis, and expediting. ---Responsible for maintaining customer price sheets and making recommendations on future price changes ---Provide sales and marketing analysis and expediting. ---Maintain ongoing correspondence with designated Southwire sales agents responsible for given customer base. ---Use Southwire Wire and Cable division's ISO Quality System Documentation to help guide and direct activities. ---Initiate service requests when necessary and financial adjustments, when a credit or debit is due to the customer. ---Request and coordinate assistance from Technical Support and/or Product Managers to resolve customer inquires. ---Maintain a close relationship with the Accounts Receivable in order to review and offer assistance in recovering monies due to Southwire. ---Assist the Accounts Receivable Manager with uploading documents into The Home Depot Portal ---Researching payments and deductions. Reviewing Return Goods Authorizations. Focus is on processing documents with speed and accuracy. ---Perform research of deductions to determine root cause. ---Proactively review the remittance advice to identify issues and resolve them before they become bigger issues. ---Keep field sales representatives/agents informed on status of orders, return material and customer concerns that may require personal attention. ---Perform in a team environment by achieving personal territory goals and functioning as support for members to meet departmental objectives, along with their territory goals. ---Learn in detail and in depth, the make-up of the Southwire product line. ---Possess conversational knowledge of Southwire sales policies and procedures in order to understand appropriate referrals. ---Monitor key measurements for the assigned territory/territories and customers.Qualifications and Experience Requirements: 1.Requires a High School degree 2.At least two years business experience required. Retail sale experience preferred 3.Must have Windows experience, as well as being proficient with Microsoft office applications (Word, Excel, and/or Powerpoint) 4.Must have good speaking and writing skills. 5.Ability to communicate professionally with all levels of responsibility at Southwire, along with industry representatives, and corporate buying staff. 6.Ability to handle multiple tasks and willingness to accept new responsibilities is a plus.CompetenciesNimble LearningCustomer FocusPlans and AlignsCollaboratesBalances StakeholdersAction OrientedBenefits We Offer:

  • 401k with Matching
  • Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
  • Paid Time Off & Paid Holidays
  • Long & Short-Term Disability
  • Supplemental Insurance Plans
  • Employee Assistance Program
  • Employee Referral Program
  • Tuition Reimbursement Programs
  • Advancement & Professional Growth opportunities
  • Parental Leave
  • & More Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.Nearest Major Market: Atlanta

Keywords: Disability Solutions, Atlanta , Account Manager, Executive , Carrollton, Georgia

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