National Sales Director
Company: Windsor Communities
Location: Atlanta
Posted on: November 18, 2023
Job Description:
GID is a leading real estate investment and management firm that
operates a diverse portfolio of multifamily, industrial, and
mixed-use developments across the United States. With over 60 years
of experience across multiple asset classes, GID is an established
real estate private equity investor and fiduciary supported by an
integrated operating platform with approximately 54,000 multifamily
units and over 25M square feet of industrial and commercial space
of assets under management. The company also operates a credit
platform that aims to provide commercial real estate debt solutions
for institutional borrowers. - With corporate offices in Atlanta,
Boston, Dallas, New York City, and San Francisco, GID employs over
1,200 real estate professionals and operates an expansive portfolio
of existing and under-development properties valued at over $30.11
billion as of June 2023. -
DESCRIPTION:
At Windsor, a leading national property management firm committed
to providing homes where people are truly cared for, we are
revolutionizing the Multifamily industry. Windsor is transforming
sales through implementation of next-generation technology
solutions including AI (Artificial Intelligence) and sales
strategies to transform the customer experience and maximize
operating results. The National Sales Director plays a crucial role
in driving sales strategy, implementing innovative sales
techniques, and leveraging technology to enhance sales performance.
They lead the sales efforts by developing and executing sales plans
to increase the company's profit and motivating associates to
consistently hit their sales goals. - To excel as a National Sales
Director, they must develop a deep understanding of the operational
intricacies within the sales vertical to formulate effective sales
strategies, and aggressive but achievable, sales goals. This
individual must embody Windsor's values of being accountable,
inclusive, energizing, and courageous.
RESPONSIBILITIES: Sales Strategy and Performance:
- Develops and executes a comprehensive strategy to achieve
sales, revenue, and leasing targets.
- Continuously analyzes leasing and sales performance indicators,
recommending necessary adjustments to maintain exceptional sales
performance.
- Collaborates closely with the revenue team on market
assessments, customer landscape changes, competitive intelligence,
and market trend forecasting.
- Collaborates closely with the marketing department to ensure
seamless alignment between sales strategies and marketing
practices.
- Monitors and reports on key performance indicators, sales
metrics, and sales effectiveness.
- Analyzes industry trends, competitor strategies, and customer
needs to identify opportunities and refine our sales strategy as
necessary. Sales Technology and Innovation:
- Leverages the seamless integration of AI, human touch, and
innovative sales technology, processes, and techniques to drive
revenue growth and customer satisfaction.
- Oversees the adoption and management of sales technologies,
such as CRM, with a focus on ongoing improvement and process
efficiency.
- Owns the development and documentation of sales processes,
including sales-related policies, standard operating procedures,
technology integrations, and product workflows, providing clear
guidelines for the sales team to follow.
- Nurtures and maintains strong relationships with prop-tech
(property technology) partners who focus on sales, fostering close
collaboration to evolve their products.
- Collaborates with cross-functional teams to improve
communication, handoffs, and efficiency within the sales process
and technologies.
- Stays up to date on emerging sales technologies and techniques
and recommends relevant tools and resources for the sales team.
Sales Execution & Enhancement:
- Implements national sales programs by developing regional and
site-level action plans, evaluating their effectiveness, and making
improvements as needed.
- Ensures sales associates efficiently and effectively promote
and execute various programs, including video touring through
Realync, self-guided touring, Bilt Rewards, Funnel CRM, Engrain
mapping, EliseAI customer communications, and other
technologies.
- Maintains sales volume by tracking changing trends, customer
preferences, economic indicators, competitors, and supply and
demand.
- Takes responsibility for the secret shop program, including
review processes, setting expectations for successful tours, and
providing guidance to improve sales strategies.
- Manages the sales leader programs, incentives, competitions,
validation, and associated rewards to drive performance
excellence.
- Leads, mentors, and inspires sales teams to meet and exceed
individual and team sales targets.
- Continuously monitors and appraises sales results, such as
conversion ratios, occupancy, and revenue.
- Provides resources, tools, and collateral to support the sales
team in their efforts, ensuring they have the necessary materials
to succeed.
- Collaborates closely with the Learning & Development (L&D)
team to develop tools and training programs aimed at enhancing
sales performance.
- Partners with the Analytics Department to develop and leverage
new sales-related Power BI Dashboards.
- Collaborates with VP of Strategic Operations and other Windsor
leaders to identify and implement innovative prop-tech partnerships
that enhance the sales experience. -
- Provides expert guidance on sales-related matters to
Operational Leadership, leveraging insights and offering support as
needed.
- Works closely with Marketing to ensure brand consistency,
reinforce sales-related initiatives, and uphold policies and
procedures. -
- Collaborates with Pricing and Revenue Management to create
sales initiatives and action plans for improving asset performance.
-
- Guides the creation of sales-focused learning programs in
collaboration with the Learning & Development team. -
- Partners with Talent Acquisitions to attract top sales talent.
-
- Builds and nurtures industry relationships, recommending
valuable opportunities and staying informed about trends. -
- Demonstrates effective communication and attentive listening
with diverse stakeholders. -
- Seeks continuous improvement in professional and technical
expertise by staying current with sales trends and tools.
REQUIREMENTS:
- Bachelor's degree in business, marketing, or a related field
(MBA preferred); or 7-10 years related experience and/or training;
or equivalent combination of education and experience. -
- Proven experience in a senior sales leadership role in the
Hospitality, Real Estate, Property Management or Multifamily
industry, preferred.
- Demonstrated success in consistently leading large sales teams
to meet and exceed sales targets and driving revenue growth.
- Deep knowledge of sales strategies, techniques, and best
practices.
- Proficiency in using sales technologies and CRMs.
- Exceptional leadership and team-building skills.
- Outstanding communication, presentation, and negotiation
abilities.
- Analytical mindset with the ability to use data to inform
decisions.
Drug testing and background checks are an employment requirement.
These are required steps in the hiring process.
Our company considers a range of factors including education and
experience when determining base compensation. This position is
also eligible for bonus and benefits. For more information, visit:
Benefits !
GID is an Equal Opportunity Employer
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Keywords: Windsor Communities, Atlanta , National Sales Director, Executive , Atlanta, Georgia
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