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Division Billing Manager - South ATL Metro

Company: Creative Financial Staffing
Location: Union City
Posted on: September 19, 2023

Job Description:

The Division Billing Manager will plan, organize, and manage the activities and staff involved in billing, invoicing, and processing payments for services including utilities and services with a strong customer service focus within the Utility billing division.
The Division Billing Manager will also assist in budget preparation, have line-item budget responsibility and are charged with the implementation of services and/or programs, reconciling Utility accounts to the general ledger, preparing mandated usage reports and investigating/resolving delinquent accounts and customer concerns.
An important aspect of this position is the accountability to the Division Director for day-to-day operations.
The Division Billing Manager will:

  • manage contracted services and inter-agency agreements, prepare scope of work and any technical specifications
  • evaluate proposals and administer contracts to ensure compliance with specifications and service quality within the division
  • monitor and analyze utility billings, revenues, and expenditures
  • perform utility rate modeling and recommend utility rates to management
  • prepare written financial and administrative reports, including communication and presentations to Management
    • Bachelor's degree in Finance, Business, or related field
    • 4 or more years of experience in Utility Billing
    • At least 3 years supervisory/team lead experience of which two should be in municipal/government
    • 5 years of customer service experience


Keywords: Creative Financial Staffing, Atlanta , Division Billing Manager - South ATL Metro, Executive , Union City, Georgia

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