Product Manager

Company: Insperity
Location: Atlanta
Posted on: May 28, 2023

Job Description:

Product Manager
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There's a reason Insperity is named one of the top 100 companies to work for in the U.S.
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Want to work for us and find out why?
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As a trusted advisor to America's best businesses for more than 35 years, Insperity provides an array of human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with a wide array of value-added benefits and services.
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Insperity offers a competitive compensation package and a world-class benefits package, including 19 days paid time off, 9 paid holidays, medical, dental and vision benefits, 401k and tuition reimbursement. At Insperity, we're committed to providing a positive work environment, and to helping our employees succeed both personally and professionally.
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We are currently seeking a Product Manager for our OmniChannel Customer Support Strategy to join our team.
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This position is responsible for providing the guiding vision, implementation and utilization of Insperity's Enterprise Customer Relationship Management (CRM) system and acts as a business leader of the product. Leads and defines product line strategy, product roadmaps and identifying business opportunities. Works closely with Business Units to improve processes enabled through the technologies implemented. Builds functional specifications for future releases. Represents the best interest of the Business Units in high level technical design.
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Responsibilities :

Provides the guiding vision for the product and acts as a business leader of the product.
Works closely with Business Units to understand needs and translates them into appropriate application functionality.
Leads and defines product line strategy, product roadmaps and identifying business opportunities.
Works closely with Business Units to improve processes enabled through the technologies implemented.
Builds functional specifications for future releases. Represents the best interest of the Business Units in high level technical design.
Develops User Acceptance Test Plans and facilitates User Acceptance Testing.
Leads, defines and manages product releases and represents the Business Units in ensuring project teams meet the defined schedules.
Ensures all customer and quality requirements are satisfied in the product delivery.
Works with Business Units, Project Managers and development teams during the design, development, test, training and launch phases of the development and release cycle.
Refines the backlog and adjusts priorities as needed.
Evaluates and reports on current product line performance and usage. Leads the post-implementation support effort from functional and training perspectives.

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Keywords: Insperity, Atlanta , Product Manager, Executive , Atlanta, Georgia