SVP, Account Management

Company: Somatus
Location: Atlanta
Posted on: May 28, 2023

Job Description:

SVP, Account Management at Somatus
Remote
Summary:
The SVP, Account Management will be responsible for customer retention, revenue growth, and relationship growth to ensure the success of Somatus clients' portfolios. The SVP, Account Management, will develop and implement short and long-term strategies in support of internal and external goals and lead contracting, reporting, implementation, and service delivery efforts.
Essential Duties and Responsibilities:

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  Drive strategic growth and development within new and existing clients
  
  
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  Lead the strategy for revenue growth for each client
  
  
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  Identify and pursue opportunities to increase account revenue and contract expansion
  
  
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  Develop a strategic account-level business plan, with projected revenue and steps required for success
  
  
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  Drive account satisfaction and client retention
  
  
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  Identify customers' needs and support the account team to proactively identify solutions to customer issues
  
  
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  Curate strong working relationships with key executives and operational leadership from customers and prospective organizations
  
  
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  Maintain comprehensive knowledge of customer priorities and key business objectives
  
  
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  Maintain relevant healthcare industry knowledge and market awareness
  
  
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  Prepares and briefs internal leadership teams on overall account health
  
  
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  Conduct formal periodic reviews with the client(s) to review performance; surface any opportunities an discuss new strategies
  
  
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  Lead team of Account Management Directors
  
  
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  Develop and present deliverables to clients in a timely manner
  
  
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  Develops internal strategy for client presentations to present positive performance results.
  
  
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  Lead and attract top talent, motivate, assess, and manage performance to achieve the highest and best use of talent
  
  
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  Required Education and Experience:
  
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    Bachelors degree. MBA or other Master-level degree preferred.
    
    
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    Seven (7) to ten (10) years of account management or business development experience working with health plans, health systems, medical group practices or other healthcare organizations.
    
    
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    Successful track record of driving renewals and new business development
    
    
    Knowledge, Skills, and Abilities:
    
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      Knowledge of healthcare laws, regulations, and standards
      
      
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      Understanding of coding and reimbursement systems, risk management, and performance improvement
      
      
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      Strong business acumen and financial management
      
      
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      Ability to think strategically and analytically and solve problems
      
      
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      Excellent verbal and written communications skills with demonstrated ability to communicate, present, and influence both credibly and effectively at all levels of an organization, including executive and C-level
      
      
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      Ability to connect with diverse constituents and stakeholders across cross-functional teams (leadership, marketing, account management, product and development, data and analytics, market operations, and clinical)
      
      
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      Demonstrated self-starter and ability to work collaboratively in a team atmosphere
      
      
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      Entrepreneurial spirit and ability to drive change that will stretch the organization and push the boundaries
      
      
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      Comfortable with ambiguity and uncertainty
      
      
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      The ability to adapt nimbly and lead others through complex situations in a fast-paced environment
      
      
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      Risk-taker who seeks data and input from others
      
      
      Travel Requirement:
      
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      • This position requires travel, approximately 10 - 25% of the time. Travel may be outside the local area and overnight.
        
        Physical Requirements:
        
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          This job operates in a professional setting. While performing the duties of this job, the employee is regularly required to sit or stand for extended periods of time. Normal manual dexterity is required.
          
          
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          Normal speaking and hearing abilities to interact with others in an office environment, over telephone or other video conferencing platform.
          
          
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          The employee is occasionally required to stand; walk; and reach with hands and arms and continuously repeat the same hand, arm finger motion many times as in typing.
          
          
          OTHER DUTIES:
          Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
          Our priority is the health and safety of our members, colleagues, partners, and community. Proof of COVID-19 Vaccination is required for employment. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodations consistent with our policy, and where we are able to provide such accommodations without undue hardship to the company pursuant to applicable law.
          Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .
          Somatus, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Keywords: Somatus, Atlanta , SVP, Account Management, Executive , Atlanta, Georgia