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Director, Vendor Management

Company: Stellantis Financial
Location: Atlanta
Posted on: May 28, 2023

Job Description:

Job Summary

Responsible for facilitating and managing relationships with vendors/partners, this includes identifying new partners, negotiating contracts, and collaborating with these partners to help support the enterprise. Ensures conformity to operational processes and management guidelines to ensure business goals are achieved.

Essential Duties and Responsibilities include the following.

  • Design and implement the overall Vendor Risk Management program, including coordination with various stakeholders.
  • Recommends and implements vendor parameters regarding vendor production and quality in support of business objectives.
  • Evaluates vendor agreements and determines gaps, risks, and opportunities.
  • Coordinate with the vendor procurement teams of the company s affiliates, when appropriate.
  • Optimize the Vendor Risk Management system that documents vendor due diligence including partner with Systems to enhance the vendor risk workflow.
  • Monitors vendor performance to ensure compliance with service level agreements and facilitates corrective action regarding performance issues to resolution with the vendor.
  • Review vendor activity reports and financial statements to determine progress and status in attaining objectives and revise objectives and plans in accordance with current conditions
  • Provides subject matter expertise support in constructing performance-based, accountability-driven vendor/business partner agreements, statements of work and procedures as needed.
  • Develops tracks, analyzes, and reports on operations metrics related to the outsourcing program success.
  • May oversee a vendor work team that is focused on a specific function and is responsible for daily inventory management between the company's teams and the vendor operations teams.
  • Facilitates the planning and implementation of the transition of new work items assigned to the vendor in support of strategic goals and budget.
  • Participates in fact-based negotiations of vendor contracts to ensure most cost-effective terms.
  • Chair the Vendor Management Committee ( VMC ), which advises on the nature of risks presented by proposed engagement requests and provides guidance to relationship owners on their responsibilities in the oversight and monitoring of supplier relationships.
  • Produce and deliver, as necessary, training materials and user guides to communicate process requirements, roles, and responsibilities effectively to all process participants.
  • Create suitable reports and metrics to allow senior management to assess the risks in the Firm s third-party service provider portfolio.

    Competencies To perform the job successfully, an individual should demonstrate the following competencies: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

    • Attention to detail ability to work accurately and to identify, analyze, prevent, and solve problems.

    • Customer Service - Manage difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

    • Interpersonal Skills Ability to work with others, ability to gain credibility, provide effective customer service and foster positive working relationships with internal and external stakeholders.

    • Oral Communication Able to translate, summarize, and communicate complex ideas and clearly articulate concepts to multiple audiences.

    • Written Communication Excellent written communication skills.

    • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

    • Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

    • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.

    • Planning/Organizing - Uses time efficiently; able to perform and prioritize multiple tasks seamlessly; Develops realistic action plans.

    • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

    • Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance.

    • Adaptability - Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

      Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      Education and/or Experience The knowledge, skills and abilities typically acquired through the completion of a BA/BS degree in business or related field. 7-10 years of vendor/relationship management or contract management experience preferably in automotive finance environment; or any combination of education and experience which would provide an equivalent background.

      Preferred Skills Project management experience; automotive industry knowledge.

      Language and Written Communication Skills Ability to write advanced correspondence. Ability to effectively present information in concise manner

      Computer Skills To perform this job successfully, an individual should be proficient in Microsoft office tools including Excel & PowerPoint.

      Travel: - 40% -Must be able to travel throughout the work week.

      Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      While performing the duties of this Job, the employee is regularly required to stand, walk, and sit; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms. Near vision to read small print including use of computers; Occasionally required to stoop, kneel, bend crouch, and lift up to fifteen pounds.

      Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.


Keywords: Stellantis Financial, Atlanta , Director, Vendor Management, Executive , Atlanta, Georgia

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