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IT Manager

Company: Nelnet
Location: Atlanta
Posted on: March 20, 2023

Job Description:

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
Who we are:
We're FACTS Student Information System (SIS), and just like our parent company, Nelnet, we are dedicated to diversification and growth. We are people driven. As opportunities arise to diversify and apply our customer service and software expertise, we look to develop our associates to grow right alongside the company.
Things move fast here so we're agile and innovative in how we work, consistently looking at how we can improve. We're only as good as our people - that's where you come in.
What you'll do:
As an IT Manager at FACTS SIS, you are instrumental in helping lead our product development teams. You'll use our core values to guide decisions and behaviors in order to elevate our culture within your team and across the organization. This includes defining quality, efficiency, and development best practices. In addition to having strong leadership and communication skills, the ability to build strong relationships with other departments is important in your role.
Salary Range: $110,000-$120,000
As an IT Manager, a typical day might include:

  • Coaching, motivating and professionally developing team members at all levels, helping to set and model desired quality techniques

  • Responsibility for product or initiative delivery, which includes quality, efficiency and timeliness of work being done

  • Effectively communicating initiatives/product statuses, working with Product Owner and Team to address stakeholder issues/concerns

  • Assisting Agile teams in implementing designs for large-scale software projects

  • Participating in discussions/design of where our systems are today, where we want to take them tomorrow, and how we can best get there.

  • Setting clear objectives and evaluating performance of team members.

  • Creating a culture that makes room for failure and learning.

  • Contributing to strategic planning decisions such as budget and staffing plans.

    You Have:

    • Minimum 3 years leadership experience in IT or equivalent experience

    • Excellent judgment and are considered a trustworthy person

    • Strong desire to learn, push the envelope, and share knowledge with others

    • Experience mentoring others and/or leading a significant change within a team

    • Strong critical thinking and problem-solving skills

    • Ability to communicate with direct reports, clients, colleagues, and management to explain complex issues clearly and concisely.

      We Have:

      • Opportunities to work with current and cutting-edge technologies.

      • An open, dynamic, fast-paced work environment -- are you looking for a work environment with a startup vibe but the safety of an enterprise? This is the place for you!

      • A culture of innovation -- you'll be surrounded by people who think outside the box and are constantly looking for ways to improve, just like you do.

      • An agile team with dedicated people - we care about you and work hard for each other.

      • A diversified group of people varying in age and ethnicities

        Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
        Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
        Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or .
        Nelnet is a Drug Free and Tobacco Free Workplace.
        You may know Nelnet as the nation's largest student loan servicer - but we do more than that. A lot more. We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
        EEO Info ( - EEO Letter ( - EPPA Info ( - FMLA Info (

Keywords: Nelnet, Atlanta , IT Manager, Executive , Atlanta, Georgia

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