Assistant Store Manager
Company: TMX Finance
Location: Stockbridge
Posted on: March 20, 2023
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Job Description:
Job Description:
Job Description Requisition ID 2023-32860Category: Assistant Store
ManagerLocation: US-GA-StockbridgeOverviewAssistant Store ManagerAs
an Assistant Store Manager ("ASM"), you will use your customer
service and leadership experience to help coach and development our
Customer Service Representatives while developing your supervisory
skills. You will play a key role in helping your team produce
results while in a fast-paced, dynamic environment and we will help
you reach the next level in your career by providing an ongoing
comprehensive training and development program that will allow you
to truly shine.ResponsibilitiesProvide an exceptional customer
experience throughout the full cycle of the loan or pawn process by
educating consumers and making recommendations based on their
financial needs.Assist in customer account management by accepting
payments, monitoring, and managing customer appointments. Work to
meet Company set performance standards by leveraging
business-to-business partnership opportunities, obtaining
referrals, participating in and hosting in-store and community
events. Develop customer relationships to build new business,
maintain store profitability, and further brand loyalty and
recognition. Provide support, coaching, and development to Customer
Service Representatives in order to improve the team's
potential.Maintain customer information in the Point of Sale system
with accuracy and integrity.Help ensure a work environment that
upholds compliance with Company policies and procedures, as well as
local, state, and federal laws and regulations.Utilize personal
vehicle to complete bank deposits and other Company business
throughout the workday.Work efficiently in a rapidly changing and
fast-paced environment and handle multiple challenging tasks with
ease to meet individual and team performance standards. Utilize
strong interpersonal skills to communicate and interact with
customers and Team Members at all levels.Ability to maintain a
full-time work schedule with regular in-person attendance,
including limited Saturday hours, is required for this position. A
full-time work schedule for this position includes, at a minimum,
40-hours per week*.QualificationsHigh School Diploma or equivalent
requiredMinimum 2 years of experience and proven success in a
supervisory or leadership roleExcellent verbal and written
communication skillsValid driver's license, auto insurance, and
personal vehicle to use throughout the workday (mileage
compensated)Ability to work phone, Point of Sale, Microsoft Office,
and other systemsMust be at least 18 years of age (19 in
Alabama)Ability to successfully pass a criminal background check
required, including motor vehicle report, and other background
checks as required (certain state and local applicant exemptions
may apply)Physical demands for this position frequently include:
the ability to remain in a stationary position, move about freely
inside and outside of the store, and the operation of mechanical
controls, such as a keyboard.Preferred QualificationsAssociate
degree or higherPrior leadership experience in a sales or customer
service-oriented positionExperience in retail, sales, or financial
industryBilingual English/Spanish is a plus and may be required for
certain locationsOur Benefits Include***:A comprehensive new hire
training program designed to help set you up for successAccess to a
robust learning management system, full of e-learning modules and
training programs to help boost your professional and personal
developmentPaid On-The-Job Training & Professional Development
ProgramsMultiple coverage levels for Medical, Dental, & VisionGroup
Health & Wellness Program, plus special savings on retail items,
travel, entertainment, and more through TMX PerksTraditional 401(k)
and Roth 401(k) with Company matchFlexible Spending AccountsBasic
and AD&D Life InsuranceVoluntary benefits, including short-term
and long-term disability insurance, accident, critical illness, and
hospital confinement insurancePaid Time Off (Accrue 12 days per
calendar year plus 1 additional day for each year of service after
the first year of employment)5 Day Work Week & Closed on
SundaysDiverse Culture and Inclusive EnvironmentLearn More About
UsThe TMX Finance - Family of Companies ("the Company") is one of
the largest consumer specialty finance organizations in the United
States. With companies that include TitleMax -, TitleBucks -, and
InstaLoan -, the Company provides a diversified product offering.
These companies are represented nationwide, and their growth has
launched a wealth of career opportunities in both our stores and at
our corporate offices. If you are looking for a dynamic career with
significant earning potential and advancement opportunities, you've
come to the right place.Our Commitment to Diversity, Inclusion &
BelongingDiversity at the TMX Finance - Family of Companies is one
of the driving forces behind our Company's success and we are
committed to hiring, developing, and retaining talent of various
backgrounds who demonstrate our shared values. We have worked to
create a welcoming and inclusive environment where Team Members can
collaborate freely to help spark innovation, drive creativity,
advance their skillset, and move their career forward. Our
commitment to diversity isn't just about the work we accomplish;
it's about fostering a sense of belonging where talented Team
Members can bring their whole selves to work to help maximize their
full potential.The information contained herein is not intended to
be an all-inclusive list of the duties and responsibilities of the
job, nor is it intended to be an all-inclusive list of the skills
and abilities required to do the job. The Company may, at its
discretion, revise the job description at any time, and additional
functions and requirements may be assigned by supervisors as deemed
appropriate. Requirements, skills and abilities included have been
determined to illustrate the minimal standards required to
successfully perform the position. Important: The TMX Finance -
Family of Companies will never ask you for banking or other payment
information at any point during the interview or hiring process,
nor will we conduct an interview via text message. Any official
email correspondence will come from the domain @titlemax.com or
@titlemax.biz. In-store positions are in-person only, remote
options not available. For questions or verification, call 1-
855-TMX-JOBS. **Store hours, schedules, and/or the minimum number
of hours required for this position may be subject to change at the
sole discretion of the Company. Speak with your recruiter for the
most up-to-date hourly requirements . ***Based on current benefit
offering, which is subject to change with or without notice.
Certain benefits are subject to the terms and conditions of the
governing plan documents which should be consulted for additional
details and eligibility requirements. All TMX Finance - Family of
Companies Are Equal Opportunity Employers. #LI-AC1 PI208333549
Keywords: TMX Finance, Atlanta , Assistant Store Manager, Executive , Stockbridge, Georgia
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