Director IT Quality Assurance

Company: Experis
Location: Atlanta
Posted on: March 20, 2023

Job Description:

Develops and implement the vision and strategy of software and data quality assurance organization. Functioning as an established leader, takes a hands-on approach with abilities and deep understanding of end-to-end testing strategies, automation, quality control, user engagement and reporting metrics. Advises senior management / stakeholders on the quality and risk of features being released. Collaborates with cross-functional teams including program management, information systems, data services, operations, and security to deliver on engineering initiatives. Builds, inspires, and guides the team to deliver best in class SQA services. The Director of Quality Assurance reports to the Vice President, Enterprise Systems. Key Responsibilities:

• Own the outcome. execute as one collectively with IT team members.
• Build and develop a highly functioning QA Center of Excellence (COE). Develop individual's career growth through mentorship, coaching, and pro-active feedback.
• Work collaboratively in a team environment to meet aggressive goals and help establish pre-defined successful measurement criteria.
• Plan, manage, and execute the testing processes to validate that all functional and non-functional requirements are met for quality outputs.
• Drive "Test Automation First" where testing begins at the front rather than at the end of the process.
• Stay abreast of new developments in QA automation and DevOps; recommend and support cases for technology and/or process enhancements with an eye towards new capabilities and improvements that deliver a strong value proposition.
• Set standards, policies, compliance, scorecards to measure performance against set goals.
• Be a champion of continuous improvement, understand and address gaps within the department related to technology, collaboration, team health, operational workflows, etc.
• Be a key partner to execute under modern agile and DevSecOps practices (on the Microsoft DevOps platform).
• Partner with architecture, security, infrastructure, applications, data engineering, and analytics teams to ensure quality is effectively addressed in projects, initiatives, and deployments.
• Work closely with business analysts and IT architecture team members to lead detailed discovery and translate business intents and requirements into compelling test plans. Own end-to-end solution test quality over the full life cycle.
• Work across other platform teams to integrate with release tooling pipelines for instrumenting execution of automated testing and deployments.
• Advise on resource planning, personnel decisions, and team structures to meet current and expected future needs. Provide inputs on Opex / Capex budgets.Work Experience, Skills & Abilities: Minimum Requirements:
  • Bachelor's degree, preferably in engineering, computer science or a similar discipline from an accredited institution.
  • Excellent leadership skills, including strategic thinking, analytical reasoning, alignment building, initiative, collaboration, and empathy. Excellent written and verbal communication skills.
  • 7+ years of relevant experience in architecting, designing, and deploying large-scale test automation services such as test case management, test data management, test execution, metrics, and analytics.
  • Deep understanding of QA automation workflows, CI/CD release pipelines, test environments across multiple cloud products and release within an agile development framework.
  • Ability to implement and operate large scale test automation frameworks across test environments for high volume of concurrent test activities.
  • Experience testing and automation in green field projects based on Azure technologies including AKS, Azure Service Bus, Kubernetes, SQL, Cosmos, Azure Data Factory.
  • Strong skills and experience across various technologies: Selenium, Appium, and other test frameworks.
  • Technical proficiency and hands-on experience with Restful API, backend systems, & platform development technology.
  • Be hands-on, able to deep dive and engage in deep technical discussions.
  • Strong data driven decision-making mindset with experience in establishing high bar for bug management and triage as it relates to releasing high quality products into production.
  • Understanding complexity and ability to simplify process, tools, and automation to enable feature velocity without losing quality.
  • Excellent written communication, problem solving, process management, cross-team collaboration, and high customer empathy.
  • Comfort in handling multiple competing priorities in a fast-paced environment.
  • Strong ability to influence teams and groups outside the wider organization by providing deep insight and strategic thinking.Preferred Requirements:
    • MS in Computer Science / Engineering or related field.
    • 10 years leading end-to-end QA COE across hybrid infrastructure, virtualization, containerization and serverless application environments.
    • Delivered on a business a digital transformation initiative.
    • Experience with higher education technology, data, student information, learning and systems like Anthology, Brightspace D2L and similar.
    • Experience with IT governance and compliance controls and procedures, and with frameworks like SOX, COBIT, GLBA and NIST 800
      

Keywords: Experis, Atlanta , Director IT Quality Assurance, Executive , Atlanta, Georgia