Service Manager
Company: Creative Bus Sales, Inc. - Atlanta
Location: Atlanta
Posted on: January 27, 2023
Job Description:
Service ManagerAtlanta, GADescription:The Service Manager is
responsible for working with all aspects of the Service department
to ensure all vehicles are completed on time and meet or exceed our
quality standards. The Service Manager works with the Operations
Manager and is responsible for supervising the service technicians.
The Service Manager performs technical and administrative work
establishing the maintenance program for the servicing, maintenance
and repair of vehicles ensuring all company and safety policies are
followed.Duties:
- Supervision of technicians
- Daily review of technician assignments and progress
- Monitor technicians efficiency's
- Work with Service Writers to update vehicle status in real
time
- Review complete repair orders for accuracy (Parts, Hours,
Etc.)
- Coordinate vehicle deliveries with the Service Writers
- Internals, new and used
- Work with Quality Control Technicians to ensure all vehicles
are completed to meet Company standards
- Work with all aspects of the service department and attend all
production meetings
- Work with the Operations Manager to review staffing levels and
assist with the hiring process for new technicians
- Ensure that shop area is clean, organized, and free of
dangerous or hazardous material
- Inspect shop equipment and work with Operations Manager to
ensure all necessary tools and equipment are available to
technicians
- Assist Operations Manager and Service Writers when necessary to
ensure all parts have arrived before the vehicle is in
production
- Assist Service Writers with retail quotes as necessary
- Perform random and scheduled quality control inspections to
ensure all work meets or exceeds our - quality standards
- Provide technical assistance to technicians as necessary
- Work with Service Writers and Operations Manager to ensure all
vehicles are delivered on time
- Provide technical assistance to Customer Service and Warranty
departments as necessary
- Other duties as directedPosition Requirements:
- High school Diploma or equivalent maintenance management
experience
- Must have at least five years' experience in fleet maintenance
management.
- Minimum of five years supervisory experience.
- Strong working knowledge of computers and computerized
maintenance management and inventory control systems.
- Excellent written and oral communication skills.
- Must be a team player.
- Comprehensive knowledge of the principles and practices of
automotive repair shop management.
- Comprehensive technical knowledge of the characteristics and
maintenance needs of a wide variety of transit and mechanical
equipment.
- Comprehensive knowledge of the hazards and safety precautions
of shop operations.
- Comprehensive knowledge of business practices applicable to
garage management and the ability to perform all duties of
subordinates.Physical Requirements:
- Must have the ability to push, pull or lift up to 50 lbs.
- Must be able to travel as required.
- Will be required to do frequent kneeling, stooping, squatting,
crawling and climbing to perform multiple tasks of position
- Must have the ability to board vehicles and inspect under
vehicles if necessary.
- Must have good manual dexterity
Keywords: Creative Bus Sales, Inc. - Atlanta, Atlanta , Service Manager, Executive , Atlanta, Georgia
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