Assistant Property Manager

Company: Space Shop Self Storage
Location: Mableton
Posted on: November 26, 2022

Job Description:

_Assistant Store Manager - Self Storage Facility_

*Please note- We will only interview candidates that have completed the assessments emailed via indeed after your application has been submitted. Please complete the assessments to be considered for the position. *

Do you enjoy working with customers but want more responsibility? Are you looking for a challenging job where you make the difference? As an Assistant Manager*, *you will serve as an invaluable member of our team by striving to build a clean, safe, and positive experience for our customers.

*Duties/Responsibilities* *Job Knowledge and Duties*
* Manage the day to day operations of the site
* Develop customer relationships by identifying their storage needs and providing solutions
* Improve sales objectives with prospective customers through unit rentals, insurance, and retail sales of moving materials
* Guide new customers through rental processes and agreements
* Handle cash and balance receipts, pursue collections, post payments and process daily bank deposits with integrity
* Ensure the facility meets the highest cleanliness standards. You accomplish this by cleaning units, sweeping, mopping, changing light bulbs, and other basic general maintenance duties
* Perform independently with minimum supervision
* Complete daily walk thru including lock checks and cleaning units as needed

* Make daily bank deposits and ensure accuracy of deposit information.

*Professional Image*
* Understand and comply with uniform guidelines set by company
* Keep office clean, organized, and free of any clutter

*Repair and Maintenance*
* Perform light repair and maintenance duties, including:
* Cleaning out units
* Wiping down doors
* Pickup trash
* Cleaning Hallways, office and bathrooms
* Change HVAC filters as required
* Grease door springs on roll-up doors

* Report via work order any areas outside manager expertise
* Oversee contractors and third party vendors work

*Administrative & Legal*
* Maintain accurate records for each customer including lease, addendums, correspondence
* Communicate with customers and potential customers in a manner that is professional and in a fashion that limits the legal liability of the company
* Keeps foreclosure documentation organized and accurate, following company foreclosure checklist and set guidelines
* Keep post auction paperwork labeled and filed
* Use computers as designated for business use only
* Sitelink self storage management software experience a plus

*Sales*
* Meet or exceed net rental goal each month
* Follow up on all internet, e-mail or call center leads, maintaining a 70% conversion ratio from lead to rental
* Achieve and maintain occupancy and revenue goals each month, maximizing revenue by limiting discounts and waived late fees
* Ensure phones are answered in a professional manner

*Customer Service*
* Provide excellent customer service including:
* Being polite and respectful, listening to customers needs
* Stand when anyone enters the office
* Handle customer concerns as priority

* Make collection calls and send reminder notices per company standards

*Marketing*
* Perform in-store and off-site grassroots marketing
* Create and keep current a marketing log to track marketing activity
* Effectively use company provided marketing materials to enhance marketing activities

*Requirements*
* 2 Years minimum Microsoft office suite knowledge
* Basic computer operating skills required
* Retail sales experience a plus
* Outstanding Customer Service Skills (In Person, Phone, E-Mail)
* Highly Proficient Verbal/Written Communication Skills
* Ability to operate with little supervision
* Positive attitude/highly motivated
* Work effectively within a team
* High attention to detail
* Outstanding organizational skills
* Ability to multi-task and prioritize
* Ability to pass background checks
* Must have a dependable vehicle, with proof of insurance (Required)
* Must have a valid drivers license

Job Type: Full-time

Pay: $15.00 per hour

Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* Monday to Friday
* Weekend availability
Supplemental pay types:
* Bonus pay

Application Question(s):
* Do you have any schedule restrictions or days/times you cannot work? Please detail below.
* When would you like to begin training if selected for the position?

License/Certification:
* Driver's License (Preferred)

Work Location: One location%58047475%

Keywords: Space Shop Self Storage, Atlanta , Assistant Property Manager, Executive , Mableton, Georgia