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Star Dental Partners - Regional Director of Operations

Company: Tyree and D'Angelo Partners
Location: Atlanta
Posted on: November 26, 2022

Job Description:

Position Title: Regional Director of Operations Reporting To: Chief Operating Officer Location: Greater Atlanta Area The Company: Star Dental PartnersTyree & D'Angelo Partners Tyree & D'Angelo Partners (TDP) is a Chicago-based private equity investment firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP has demonstrated meaningful success in executing their "lower middle market buy & build high quality companies" strategy across several industries, including in dental services throughout various regions of the United States. In addition to Star Dental Partners, a Southeast Dental Support Organization ("DSO"), TDP has also invested in Signature Dental Partners, a Mountain & West Coast DSO, and Elite Dental Partners, a Midwest DSO that was successfully sold in 2018; all three companies have proven to be highly successful investments and companies for TDP and management teams. TDP is currently investing out of its second fund and has over $300 million of equity capital under management. TDP has significant experience investing in healthcare multi-site businesses and has completed over 300 investment partnerships in its history. TDP seeks out investments where a true collaborative partnership can be developed with business owners and management teams, leading to a substantial creation of value over a long-term investment horizon. TDP relies on an extensive team of Investment Partners, Executive Partners, Advisory Partners, and Resource Partners to make investments and bring a unique combination of investing and operational skills to their partnerships.Company OverviewStar Dental Partners (SDP) is a private equity backed Dental Support Organization that acquires, affiliates with, partners with, and supports leading dentists and dental practices with the non-clinical business challenges. SDP provides industry proven non-clinical administrative support services throughout the Southeastern United States. As part of their commitment, SDP helps partnering dentist share best practices and collectively achieve attractive economies of scale, which result in improved efficiency and profitability while lowering operational risks. Specifically, the SDP team assists dentists with payables and cash management, revenue cycle collections and payor relationships, inventory management, payroll administration, human resources, marketing, recruitment, and back-office management. With the benefits of scale and experience from professional management, partner dentists and their staff are free to focus their attention on the clinical side of the business. Star Dental Partners offers practice owners an alternative to the traditional practice transition model. Their truly unique affiliation program offers practice owners the opportunity to affiliate with a collaborative and highly experienced team leading a growing Dental Support Organization. Mission: To improve the lives of our dentists, staff, and patients by providing leading non-clinical business support services in a collaborative environment.Values: Service excellence, Integrity, Teamwork, Culture of continuous improvement, Accountability, and Enjoyment guide everything we do and how we interact with all constituents in the dental industry.Partnership Star Dental Partners offers many advantages to partner dentists across all career stages, from retiring dentists who want to develop a succession plan and ensure their patients are left in good hands, to experienced dentists who want relief from administrative burdens and flexibility to focus more on dental care, to graduating dentists who want to launch their dental career with exposure to industry-leading dentists and healthcare executives. For practice owners looking to monetize the value of their practice, SDP offers a flexible approach in structuring acquisitions and affiliations. Their team works closely with each dentist to understand what is most important to them and to structure an acquisition or affiliation that best suits their individual needs. Partner dental practices maintain their local identity and branding while retaining all clinical responsibility while SDP provides a team of experienced professionals to support the business needs of partner dentists post transaction. Position Summary As SDP continues our exponential growth throughout the Southeastern United states, we are currently seeking a hands-on Regional Director of Operations (RDO) to join the SDP Team in the Florida/Georgia area. The chosen candidate will focus on implementing effective strategies and executing operational tactics in their region with the goal of enhancing practice level performance and growth.Position Responsibilities

  • Provide oversite, strategic guidance, and operational support to practice level managers and administrative staff
  • Maintain regular communication with affiliated doctors and practice staff while visiting each practice within the region on a regular basis
  • Review practice trends and performance objectives with each practice on a regular basis including the monthly operating review (MOR)
  • Develop, review, and implement recommended operational processes, procedures, and other company initiatives in collaboration with the Chief Operating Officer (COO)
  • Advise and train practice managers on operational policies and procedures
  • Manage and approve practice labor hours and ensure proper staffing at the practice level
  • Grow practice revenues, manage variable costs (labor, labs, and supplies) and ensure budgeted EBITDA is achieved
  • Assist in the onboarding and integrations of recently affiliated dental practices, including implementation of company operational procedures and processes
  • Collaborate with each practice within the region to help resolve operational issues Professional Experience/Qualifications
    • 3-5 years of multi-site healthcare operations management experience
      • Dental, Dermatology, Veterinarian, or other healthcare experience highly preferred
      • P&L responsibility and experience with budget management, personnel management, and team building
      • Willingness to spend 80% of your time in the field (traveling between markets and out of state if needed) visiting and supporting affiliated dental practices in designated region
      • Strong active listening skills, ability to implement processes in collaboration with COO to ensure company objectives are met
      • Highly organized and detail-oriented work ethic
      • Ability to work collaboratively with all team members, both at the practice level and Support Center
      • Excellent written, verbal, and interpersonal communication skills
      • Demonstrate sense of urgency and work well under pressure
      • Self-motivated and goal-oriented, with the initiative to work independently
      • Strong ability to prioritize, multi-task, and meet deadlines
      • Ability to effectively manage confidential information
      • Demonstrates integrity, responsibility, accountability, and a high level of professionalism
      • High school diploma required; College graduate preferred
      • Proficient in Microsoft Office Suite (Word, Excel, PPT, Outlook)
      • Local to the Greater Atlanta area Compensation Highly competitive compensation consisting of base salary, annual performance bonus and incentive equity.

Keywords: Tyree and D'Angelo Partners, Atlanta , Star Dental Partners - Regional Director of Operations, Executive , Atlanta, Georgia

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