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Director of Client Engagement

Company: Onepath
Location: Atlanta
Posted on: September 24, 2022

Job Description:

This website is AudioEye enabled and is being optimized for accessibility. To open the AudioEye Toolbar, press "shift + =". Some assistive technologies may require the use of a passthrough function before this keystroke. For more information, activate the button labeled "Explore your accessibility options". If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Director of Client Engagement Regular Full-Time Atlanta, GA, US 29 days ago Requisition ID: 2615 1Path is a true end-to-end IT provider. As a trusted IT provider for over 15 years, 1Path is the single source for comprehensive technology support for our clients: from the design/build stage through 24x7 monitoring and account management. We provide a variety of services from Outsourced Managed Services, Cyber Security, Cloud Solutions, Workplace Technologies, to Project Management. - Our company foundation is built on Integrity, Excellence, Accountability and Teamwork. These four core values support our vision and shape our culture. We live by them every day, measure our success, and continually grow. At 1Path we want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities. If you want to be an integral part of a rapidly growing, cutting-edge technology company huge growth potential, 1Path is the one choice for you. About the Role We are seeking a Director of - Client Engagement -to join our team! - Th is position will manage a team of experienced - Client Executives . These teammates each - work with a set of assigned accounts - to own the client relationship, solve business problems, and drive revenue/profits . - The Director of Client Engagement - will leverage their - sales experience -and leadership - to develop a team of - CEs -who are seen as strategic - partners -by their clients -and grow 1Path's revenue . - In addition, this - role - will work with other leaders and 1Path executives to achieve budget, organizational, and strategic objectives. - Job Description

  • Direct and manage all - inside - sales staff ("CEs") by reinforcing the 1Path core values, establishing career plans, and delivering effective 1:1s
  • Manage a book of business for contracted services and exceed revenue targets for this book of business
  • Coach team to better identify -key challenges within the client's business resulting in 1.4x multiple on the contracted MRR. -
  • Own process for reporting, - forecasting, and monthly revenue commitments
  • Effectively manage complex negotiations to drive the best mutual outcome for 1Path and our clients
  • Partner - with -other leaders (incl. Sales, Service, Procurement, etc.) to drive results and improve customer relations
  • Partner with Solutions leadership to develop campaigns and client communications, along with strategic and technical account plans -for Technical Business Reviews with clients
  • Improve overall mastery of sales playbook by coaching to individual weaknesses and - up-leveling -the CE team
  • Maintain an open and inclusive sales-oriented organization focused on driving thoughtful recommendations with clients through d etailed Account Plans and Scopes of Work Soft Skill Requirements
    • Excellent written and verbal communication skills
    • Highly organized and proficient in CRM SaaS platforms
    • Energetic coach with - excellent presentation skills
    • Avid learner who is in constant pursuit of more skills
    • Ability to lead from within and negotiate internally to achieve the desired outcome for deals
    • Demonstrates strong reasoning, problems solving, and critical thinking skills
    • Collaborative team player who is open to criticism - Preferred Qualifications
      • 5+ years - of relevant experience with a minimum of 3 years leading high performing teams
      • Sales /Account Management -experience covering at least some of the below - technologies
        • IT Services/Support
        • Workstations (Windows 7, 10, 11) - Mac knowledge always a plus!
        • Servers (Server 2008, 2012, 2016)
        • Cloud Storage Solutions
        • Disaster Recovery
        • Backup Solutions - (Veeam , - Storagecraft , etc..)
        • Unified Communications -
        • Microsoft 365 Solutions
        • Networking (Cisco, - Sonicwall )
        • Virtualization - (VMWare, Hyper-V, Azure---)

Keywords: Onepath, Atlanta , Director of Client Engagement, Executive , Atlanta, Georgia

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