PHARMACY OPERATIONS MANAGER- INFUSION PHARMACY
Posted on: September 23, 2022
Our Company: Amerita Overview: Amerita, Inc. is a leading
provider in home Infusion therapy. We are looking for a Pharmacy
Operations Manager to join our Pharmacy team as we grow to be one
of the top home infusion providers in the country. The Pharmacy
Operations Manager will work in our Dallas, Texas branch. Amerita
is an entrepreneurial-founded company and a wholly owned subsidiary
of PharMerica. The home infusion market is positioned for rapid
growth driven by the aging population, increase in chronic
diseases, robust pipeline of infusible drugs coming to market, and
an industry shift from hospital delivery settings to lower-cost,
high-quality alternative providers such as Amerita. As a core
member of the Pharmacy team, you will be expected to develop and
execute the strategic market plan to achieve the business
objectives and budget expectations for the marketplace.The Pharmacy
Operations Manager is responsible for the branch pharmacy
operations under the advisement of the General Manager. This will
include: Oversees multiple pharmaceutical services including
pharmaceutical care activities for customers within the service
area and monitors, ensures patient outcomes are documented and
reported proactively. Oversees and directs warehouse operations,
pharmacy inventory management, prescription compounding, dispensing
process, home medical equipment management and supply management
and delivery process. Responsibilities:
Responsible for overall operational and financial performance of
the assigned Amerita pharmacy location.
Assists with development of Branch Budget and manages profit and
loss statement for the location.
Hires, coaches, evaluates and disciplines branch staff. Sets
Oversees purchasing, inventory and patient care operations to
ensure high-quality patient care and excellent customer service
while maintaining cost-effective practices.
Optimizes staff productivity, including setting staff schedules
appropriate for business volume and activity trends.
Works in coordination with Regional Sale Manager to develop a
branch sales strategy and sales plan, including direct
participation in sales activities.
Ensures compliance with all applicable company policies and
procedures, federal and state laws and regulations, regulatory
requirements and accreditation agency standards.
Develops and implements local Quality Improvement program and
monitors and reports results.
Participates in the development of and oversees the implementation
of targeted clinical programs.
Monitors branch performance through daily controls, audits, surveys
and customer feedback.
Directs pharmacy operations and ensures compliance with state and
federal licensure requirements and regulations.
Maintains records in conjunction with the HHA programs and performs
the duties of a Pharmacist as needed.
Directs and coordinates intake, admissions, patient records, care
planning, pharmacokinetic programming, monitoring, ongoing clinical
assessment and discharge planning and oversees patient care
Works with warehouse and distribution staff to ensure supply
inventories, scheduling of deliveries and pick-ups and customer
Acts as a central resource for reimbursement information and
responds to billing-related questions from customers and branch
Directs preparation, compounding and dispensing of all
prescriptions and coordinates equipment and product recalls
according to written procedures. Ensures adherence to standard
policy and procedures for drug and supply procurement.
Participates in branch, department and inter-departmental meetings
and, as needed, in sales presentations to provide pharmacy
Provides consultation to and answers inquiries from patients,
families and physicians regarding medications and their usage and
assists physicians and nursing staff in development of therapeutic
drug plans for patients.
Directs the implementation and maintenance of the Pharmacy Quality
Improvement Program. Develops QI indicators based on identified
trends, high volume and high risk or problem-prone areas specific
to his/her location.
Directs, coordinates and supports preparation for pharmacy
accreditation and continued compliance.
Participates in contract negotiation with local first dose
pharmacies and/or practice management groups. Oversees Contract
Directs collection of monthly statistical data as required for
reports on pharmacy operations (e.g. inventory, staffing, billings,
Coordinates Pharmacy in-service programs, ensures ongoing
communication among care staff members, interprets nursing
component of care plan, communicates technology updates to
appropriate staff members and develops local pharmacy
Monitors customer satisfaction trends to identify areas for
improvement, resolves client grievances in collaboration with
pharmacy, nursing, management and corporate staff and makes
recommendations for improvement to General Manager.
Participates in product evaluation activities by testing new
Bachelor's Degree in Nursing, Pharmacy, Health Care Administration,
Business, Marketing or equivalent
Minimum of five (5) years health care experience, including one (1)
year in a managerial role, is generally required
Broad knowledge of home infusion, pharmacy and nursing regulations
and administration required
Excellent organization and communications skills
Licensed and in good standing with the Board of Pharmacy in the
state of practice
Accuracy in mathematical calculations, including pharmacokinetic
Flexible schedule with the ability to work on-call evenings and
weekends on an as-scheduled basis
Current valid driver's license and proof of current automobile
About our Line of Business: Amerita is a specialty infusion company
focused on providing complex pharmaceutical products and clinical
services to patients outside of the hospital. Committed to
excellent service, our vision is to combine the administrative
efficiencies of a large organization with the flexibility,
responsiveness and entrepreneurial spirit of a local provider. For
more information about Amerita, please visit Follow us on Twitter
Keywords: Amerita, Atlanta , PHARMACY OPERATIONS MANAGER- INFUSION PHARMACY, Executive , Chattanooga, Georgia
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