Client Delivery Manager
Company: Oversight Systems Inc
Location: Atlanta
Posted on: August 7, 2022
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Job Description:
Job DescriptionAbout Oversight Oversight is the world's leading
provider of AI-based spend management and risk mitigation solutions
for large enterprises. Based in Atlanta, GA, Oversight works with
many of the world's most innovative companies and government
agencies to digitally transform their spend audit and financial
control processes. Oversight's AI-powered platform works across our
customers' financial systems to continuously monitor and analyze
all spend transactions for fraud, waste, and misuse. With a
consolidated, consistent view of risk across their enterprise,
customers can prevent financial loss and optimize spend while
strengthening the controls that improve compliance. Learn More.
Position Overview: Job Purpose Oversight Systems is looking for a
Client Delivery Manager (CDM). The CDM will oversee the
installation and configuration of Oversight products from post-sale
handoff through customer operationalization. As a technical SME,
the CDM will work with both prospects and customers during trial
phase and implementation activities and will own customer success
and value realization through the completion of the production
implementation. This will involve cross functional collaboration
with business and technical stakeholders both internal to Oversight
and within the customer's organization. Responsibilities
Responsibilities include facilitating and leading meetings,
gathering and documenting requirements, project management, system
configuration, data analysis, data modeling, reporting, presenting
to clients, analyzing and implementing business processes, process
improvement, troubleshooting system issues, developing complex SQL
queries, some basic stored procedure development, leading and
mentoring associates, and support. Qualifications
Keywords: Oversight Systems Inc, Atlanta , Client Delivery Manager, Executive , Atlanta, Georgia
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