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Client Delivery Manager

Company: Oversight Systems Inc
Location: Atlanta
Posted on: August 7, 2022

Job Description:

Job DescriptionAbout Oversight Oversight is the world's leading provider of AI-based spend management and risk mitigation solutions for large enterprises. Based in Atlanta, GA, Oversight works with many of the world's most innovative companies and government agencies to digitally transform their spend audit and financial control processes. Oversight's AI-powered platform works across our customers' financial systems to continuously monitor and analyze all spend transactions for fraud, waste, and misuse. With a consolidated, consistent view of risk across their enterprise, customers can prevent financial loss and optimize spend while strengthening the controls that improve compliance. Learn More. Position Overview: Job Purpose Oversight Systems is looking for a Client Delivery Manager (CDM). The CDM will oversee the installation and configuration of Oversight products from post-sale handoff through customer operationalization. As a technical SME, the CDM will work with both prospects and customers during trial phase and implementation activities and will own customer success and value realization through the completion of the production implementation. This will involve cross functional collaboration with business and technical stakeholders both internal to Oversight and within the customer's organization. Responsibilities Responsibilities include facilitating and leading meetings, gathering and documenting requirements, project management, system configuration, data analysis, data modeling, reporting, presenting to clients, analyzing and implementing business processes, process improvement, troubleshooting system issues, developing complex SQL queries, some basic stored procedure development, leading and mentoring associates, and support. Qualifications

  • 4 Year Degree (Math, Engineering, MIS, CS)
  • 2+ years of strong SQL (developing complex SQL Queries from scratch)
  • 2+ years of Unix / Linux experience
  • 2+ years of software implementation experience
  • Experience working with external clients on software implementation projects
  • Software configuration
  • Data analytics and analysis using advanced data analytical algorithms within SQL
  • RDBMS (prefer Oracle)
  • Experience facilitating meetings and gathering requirements
  • Ability to conduct demos and presentations for external clients
  • Excellent communication skills
  • Consultative, curious personality
  • Strong troubleshooting skills
  • Strong collaborator with a desire to work with people Preferred Skills
    • SQL scripting and stored procedure development
    • Oracle
    • Linux
    • Shell Scripting and Debugging
    • ETL
    • XML

Keywords: Oversight Systems Inc, Atlanta , Client Delivery Manager, Executive , Atlanta, Georgia

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