Director of Catering
Company: Atlanta Evergreen Marriott Conference Resort
Location: Stone Mountain
Posted on: August 8, 2022
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Job Description:
The Atlanta Evergreen Lakeside Resort at Stone Mountain is
growing and we are seeking an experienced hotel/resort Director of
Catering for this amazing beautiful and busy resort.
JOB OVERVIEW: Train, supervise and work with all Catering
associates in order to solicit and book Banquet and Catering
functions resulting in customer satisfaction and profitability.
REPORTS TO: Director of Sales & Marketing
ESSENTIAL JOB FUNCTIONS:
1. Interview, hire, train, recommend performance evaluations,
resolve problems, provide open communication and recommend
discipline and/or termination when appropriate.
2. Tour and inspect banquet and meeting space on a daily basis,
reporting necessary repairs.
3. Develop and conduct persuasive verbal sales presentations to
prospective clients.
4. Schedule and assign in detail, specific duties to all associates
under supervision for the efficient operation of the Catering
Department, coverage of functions in accordance with productivity
standards.
5. Solicit new accounts and review previous banquet files to
generate business. Oversee service of group functions once they are
in house.
6. Write banquet menus, memos, and send out amenities for VIP
Guests. Review and revise Catering Department, weekly events sheets
and banquet event orders. Formulate and make revisions to annual
and monthly forecasts.
7. Negotiate, prepare and write contracts and enter information
into the automated sales system.
8. Interact with clients to determine needs and direct staff
accordingly. Respond to telephone and walk-in inquiries of
potential guests.
9. Create special themes and menus.
10. Communicate both verbally and in writing to provide clear
direction to staff.
11. Comply with attendance rules and be available to work on a
regular basis.
12. Perform any other job related duties as assigned.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive
guest experience is positive interaction with Crescent staff. It is
essential that you remain professional at all times, and that you
treat all guests and associates with courtesy and respect, under
all circumstances. Every Crescent associate is a guest relations
ambassador, every working minute of every day.
Keywords: Atlanta Evergreen Marriott Conference Resort, Atlanta , Director of Catering, Executive , Stone Mountain, Georgia
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