Operations Manager - Internal
Company: CVS Health
Location: Carrollton
Posted on: June 25, 2022
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Job Description:
Job Description The Operations Manager is a member of the Store
Management team, and as such, fulfills the company purpose of
helping people on their path to better health by driving store
execution and performance while building consumer loyalty to
CVS/pharmacy through a focus on excellent customer service. Under
the supervision of the Store Manager, the Operations Manager will
maintain an engaged, productive store team through strong
leadership, demonstrating initiative and leading by example. The
Operations Manager is responsible for supporting the Store Manager
in the total leadership and strategic operation of a CVS/pharmacy
store including: Overall store management, supervision, and policy
implementation Sales and inventory management Employee staffing,
training, and development Financial management Customer service
leadership Unlike the Store Manager in Training position, the
Operations Manager position is not part of the CVS/pharmacy Retail
Management Development Program. Operations Managers are not
eligible for direct promotion to Store Manager. Candidates with a
short-term goal of becoming a CVS Store Manager should instead
apply for Store Manager in Training openings. Essential Functions:
Management Lead others and work effectively with store crews
Supervise, assign and direct activities of the stores crew
Effectively communicate information to store crew and supervisors
in an open and timely manner Support Store Manager with actions
plans for operational and service improvement Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Required Qualifications Deductive reasoning ability, advanced
analytical skills and computer skills. Advanced communication
skills, leadership, supervision, and influencing skill Ability to
work a full-time flexible schedule, including some early morning,
overnight and weekend shifts, to work overtime as needed, and to
respond to urgent issues at the store when they arise Preferred
Qualifications Experience as a retail manager or supervisor
Education High school diploma or equivalent required Business
Overview Bring your heart to CVS HealthEvery one of us at CVS
Health shares a single, clear purpose: Bringing our heart to every
moment of your health. This purpose guides our commitment to
deliver enhanced human-centric health care for a rapidly changing
world. Anchored in our brand with heart at its center our purpose
sends a personal message that how we deliver our services is just
as important as what we deliver.Our Heart At Work Behaviors support
this purpose. We want everyone who works at CVS Health to feel
empowered by the role they play in transforming our culture and
accelerating our ability to innovate and deliver solutions to make
health care more personal, convenient and affordable. We strive to
promote and sustain a culture of diversity, inclusion and belonging
every day. CVS Health is an affirmative action employer, and is an
equal opportunity employer, as are the physician-owned businesses
for which CVS Health provides management services. We do not
discriminate in recruiting, hiring, promotion, or any other
personnel action based on race, ethnicity, color, national origin,
sex/gender, sexual orientation, gender identity or expression,
religion, age, disability, protected veteran status, or any other
characteristic protected by applicable federal, state, or local
law.
Keywords: CVS Health, Atlanta , Operations Manager - Internal, Executive , Carrollton, Georgia
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