Senior Client Director
Company: Rightpoint Consulting LLC
Location: Atlanta
Posted on: May 16, 2022
Job Description:
Rightpoint, a Genpact company, is the digital consultancy with
technology at its core. We design and engineer end-to-end
experiences that help our clients succeed at the speed of
innovation. Rightpoint serves more than 250 Fortune 1000 companies.
- Are you someone who wants to create change in the way business is
done? Do you want to work with inspired and like-minded
intrapreneurs? Us too! We take our work very seriously, but we have
fun doing - it. And we're searching for passionate, talented people
to join the Rightpoint team. Our Commitment to You No matter who
you are, where you come from, who you love, what you believe, or
what you get excited about, we bring people together to make
phenomenal work. That's what makes us Rightpoint!
The - Sr. -Client -Director - will manage and grow a portfolio of
strategic accounts by establishing yourself as a trusted client
partner to drive complex digital transformation efforts for your
clients. - You will be responsible for directing the organic growth
strategy across a strategic account portfolio ($4-7MM), including
vision setting, annual account planning, identification of key
growth opportunities, proactive client value creation and overall
financial health of accounts within your portfolio. - What You'll
Be Doing and the Impact You'll Make:
- Exhibit client business expertise, including a deep
understanding of category/industry knowledge, business goals and
growth opportunities
- Effectively lead annual planning process to deliver strategic
thought leadership and innovative solutions that drive ROI
- Demonstrate an innate curiosity and an innovative,
intrapreneurial spirit, with the ability to drive new opportunities
with minimal structure
- Identify, pursue and convert new business opportunities for
Rightpoint within your account portfolio
- Ability to connect consumer/customer insights, digital behavior
and business objectives/needs to influence customer experience
strategy and implementation
- Partner with SMEs to author strategy for new business pitches
and proposals
- Serve as a trusted partner for clients, developing deep, senior
level relationships and providing proactive client value
- Work closely with C-level executives, constructively
challenging a client's thinking to deliver game-changing customer
experience transformation
- Effectively collaborate with Operations, Solution leads, and
National Practice leads to ensure high quality project work
delivery to drive account profitability.
- Work closely with Project Management team to ensure work is
delivered on strategy, on time, and on budget with a high degree of
customer satisfaction
- Regularly communicate portfolio performance to senior
management, including client successes and issues, market
opportunities, changing conditions, and any other factors
influencing health of the portfolio
- Mentor and coach project team members, providing a supportive
work environment based on open communication, trust and regular
performance reviews
- Act as the Rightpoint - "brand steward", serving as a role
model for the organization and representing Rightpoint's core
values when collaborating internally, with clients or with partner
agencies What we'd love to see:
- Minimum 8-12 years of relevant marketing and technology
agency/consulting experience and building exceptionally strong
client relationships
- Bachelor's degree or commensurate experience
- Strong experience working with cross functional teams
consisting of Creative, Experience Design and technology practice
groups
- Excellent verbal and written communication skills
- Experience in overseeing multiple projects and campaigns
concurrently with minimal guidance Benefits and Perks at Rightpoint
- Flexible PTO
- Flexible Work Schedule
- Great insurance coverage and flexible spending accounts
(Multiple Options!!)
- 401k with Company Matching
- Regular Cultural & Social Events including: Volunteering, Game
Nights, Cultural and Diversity Spotlights, Happy Hours, Team
Outings, Intramural Sports, etc.
- Continuous Training, Certifications, and Learning Opportunities
- EEO Statement Rightpoint, a Genpact Company, is an Equal
Opportunity Employer and considers applicants for all positions
without regard to race, color, religion or belief, sex, age,
national origin, citizenship status, marital status,
military/veteran status, genetic information, sexual orientation,
gender identity, physical or mental disability or any other
characteristic protected by applicable laws. We are committed to
creating a dynamic work environment that values diversity and
inclusion, respect and integrity, customer focus, and
innovation.
Keywords: Rightpoint Consulting LLC, Atlanta , Senior Client Director, Executive , Atlanta, Georgia
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