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Account Director and Client Advisor, 8-10 years experience

Company: Jackson Spalding
Location: Atlanta
Posted on: November 23, 2021

Job Description:

ACCOUNT DIRECTOR AND CLIENT ADVISORJackson Spalding, an award-winning marketing and public relations agency, is seeking an experienced Client Account Director. The ideal candidate has advanced experience developing and leading large-sized client relationships, accounts or specialized practices in an integrated agency setting including project and budget management.ABOUT JACKSON SPALDINGJackson Spalding was founded in 1995 with a vision to be the most trusted and respected PR agency. With offices in Atlanta, Dallas, Los Angeles and Athens, Ga., and additional team members located throughout the country, Jackson Spalding now serves the life cycle of a brand through a full range of integrated public relations and marketing services. The company's roster of clients includes The Coca-Cola Company, L.L. Bean, Chick-fil-A, Delta Air Lines, Google, Orkin, Primrose Schools, Dematic and many other respected organizations.The company's culture has been celebrated by consistently being included on Best Places to Work lists, and in 2019, the agency was nationally ranked as a Top Place to Work by PR News. Jackson Spalding's campaigns have received numerous accolades, winning industry recognitions ranging from the SABRE Awards to the ADDYs. Additionally, Forbes named Jackson Spalding one of America's Best PR Agencies 2021. To learn more, visit .RESPONSIBILITIESIn simplest terms, the successful candidate will be responsible for leading client projects and their outcomes, client facing decision making with other JS leaders, managing others' efforts related to the clients' project and communicating with the client directly. Additionally, the role will require some PR or communication support.Account LeadershipServe as a forecaster, innovator, thought partner for the client. Applies entrepreneurialism to meet client challenges and goals.Apply deep understanding of client's business and competitive industry environment, third-party insights, and own professional experiences to originate effective strategies and tactics to accomplish business goals. Adeptly manages and advises clients through ambiguous or complex situations.Service clients through developing strategic and tactical plans utilizing/fostering the services available at JS through understanding where a service or project fits within the larger scope of work for the client and how it contributes to the relationship (scope and time)Oversee client budget, results and reporting for large portions, if not all, of the client business, in consultation with other JS teamsAssemble and manage a team of cross-functional experts to plan and execute client deliverables with success, on time and on budget. Collaboratively activate JS services (PR, Creative, Digital, Performance Analytics, Paid Media and Brand) on behalf of the client.Create informed and relevant insights or points of view for path to success (deliverables, team, timeline, KPIs, budget) for both JS and the client on projects and assignmentsFacilitate communication between client and JSers as customized by client's planOrganize, facilitate and lead client and internal meetings as neededDevelop and/or deliver client presentations or communication materialsUtilize constructive conflict methods and serve as proactive conflict-resolverPeople LeadershipDevelop talent and succession plansDelegate work effectively and coach others to be effective project leadersUtilize high EQ to read situations and provide business and emotional support to team members and clientsProvide guidance or mentoring to othersModel the JS values, challenge norms and exercise diplomacy and caring candorBusiness DevelopmentCultivate new and existing clients using mastery level of relationship buildingParticipate in large new business pitches successfully as neededIdentify opportunities to grow business through thought leadership (either personal or cultivating others)REQUIREMENTSThe ideal candidate has 8-10 years of progressive experience leading and managing large accounts of various sizes. Required experience includes, but is not limited to:8+ years' experience with managing integrated client budgets in agency setting preferably with 1-2 healthcare clientsExperience generating new revenueExperience with B2B and B2C industriesStrong written and verbal communication, including messaging and platform/plan development. Is compelling & confident while presenting in person and virtual, utilizing a mix of presentation toolsKnowledge of and experience with project management principles and toolsDemonstration of inclusive language and behaviors, optimization of diverse team skills and creation of inclusive team dynamics across multiple locations as the project leaderEffective collaboration skillsThis role may require intermittent travel when business travel resumes.EDUCATIONBachelor's degree requiredTO APPLYPlease visit our career page to apply.Jackson Spalding is an equal opportunity employer.lggveNOVkP

Keywords: Jackson Spalding, Atlanta , Account Director and Client Advisor, 8-10 years experience, Executive , Atlanta, Georgia

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