Customer Success Manager- Cortex
Company: Palo Alto Networks, Inc.
Location: Atlanta
Posted on: February 25, 2021
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Job Description:
Our Mission
At Palo Alto Networks-- everything starts and ends with our
mission:--
Being the cybersecurity partner of choice, protecting our digital
way of life.--We have the vision of a world where each day is safer
and more secure than the one before. These aren't easy goals to
accomplish - but we're not here for easy. We're here for better. We
are a company built on the foundation of challenging and disrupting
the way things are done, and we're looking for innovators who are
as committed to shaping the future of cybersecurity as we are.--
The Customer Success Manager will act as a trusted advisor to our
customers to help ensure efficient Palo Alto Networks' public cloud
security solution adoption and accelerate business value and ROI
from customers' investment in Palo Alto Networks during their cloud
transformation journey. In this role, you will work closely with
CISOs, Security Architects, Security Engineers, and DevOps teams
within mid-to-large enterprises to implement best in class cloud
security solutions. The end result is increased customer
satisfaction, value, retention, and expansion of the Palo Alto
Networks cloud security footprint.
Our Customer Success team is critical to our success and mission.
As part of this team, you enable customer success by providing
support to clients after they have purchased our products. Our
dedication to our customers doesn't stop once they sign - it
evolves. As threats and technology change, we stay in step to
accomplish our mission.-- You'll be involved in implementing new
products, transitioning from old products to new, and will fix
integrations and critical issues as they are raised - in fact,
you'll seek them out to ensure our clients are safely supported. We
fix and identify technical problems, with a pointed focus on
providing the best customer support in the industry.--
------------
Our Commitment
We're trailblazers that dream big, take risks, and challenge
cybersecurity's status quo. It's simple: we can't accomplish our
mission without diverse teams innovating, together. We are
committed to providing reasonable accommodations for all qualified
individuals with a disability. If you require assistance or
accommodation due to a disability or special need, please contact
us at--accommodations@paloaltonetworks.com . Palo Alto Networks is
an equal opportunity employer. We celebrate diversity in our
workplace, and all qualified applicants will receive consideration
for employment without regard to age, ancestry, color, family or
medical care leave, gender identity or expression, genetic
information, marital status, medical condition, national origin,
physical or mental disability, political affiliation, protected
veteran status, race, religion, sex (including pregnancy), sexual
orientation, or other legally protected characteristics.-- Black
History Month is a time to reflect back on what Black people
endured in the past to get this far. Zeo believes it's the
responsibility of his generation to pay it forward and that
networks like Ujima play a critical role in this effort, through
various forms of mentorship, community service, and more. With his
MBA in entrepreneurship, Laramie came to Palo Alto Networks in
2016, fresh off a stint with a startup and with an entrepreneurial
desire to move up and often. He stumbled into tech sales after
coming out of the Navy, but he soon found he had an appetite for
it. His time in the military had taught him the value of
networking, and it was his connection with a West Point grad, a
Palo Alto Networks employee, who forwarded Laramie's resume to the
recruiting team, and the rest is history. Yvonne has contributed
greatly to our community in the education sector, from years of
mentoring youth in the area of workforce readiness to serving on a
California state education task force. The task force contributed
to the implementation of teaching methods known as service learning
for community service credits at the high school level. We are
committed to providing reasonable accommodations for all qualified
individuals with a disability. If you require assistance or
accommodation due to a disability or special need, please contact
us at accommodations@paloaltonetworks.com . Palo Alto Networks is
an equal opportunity employer. We celebrate diversity in our
workplace, and all qualified applicants will receive consideration
for employment without regard to age, ancestry, color, family or
medical care leave, gender identity or expression, genetic
information, marital status, medical condition, national origin,
physical or mental disability, political affiliation, protected
veteran status, race, religion, sex (including pregnancy), sexual
orientation, or other legally protected characteristics.
Keywords: Palo Alto Networks, Inc., Atlanta , Customer Success Manager- Cortex, Executive , Atlanta, Georgia
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