Customer Success Manager
Company: SugarCRM
Location: Atlanta
Posted on: February 25, 2021
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Job Description:
SugarCRM is a customer experience (CX) leader enabling
businesses to create profitable customer relationships by
delivering highly relevant, personalized experiences throughout the
customer journey. We empower companies to strengthen existing
customer relationships, create new ones through actionable insights
and intelligent automation and better understand the customer at
every stage of the journey. This enables businesses to accelerate
demand generation, grow revenue, deliver superior customer care and
increase loyalty. Our easy-to-use, intuitive platform makes
customer experience easy and accessible for everyone, allowing
marketing, sales and services professionals to focus on
high-impact, value-adding activities that create customers for
life. Put your expert telesales, pipeline management, and customer
success skills to work at SugarCRM, creating growth opportunities
and securing on time, annual renewals within our customer base. We
are looking for a Customer Success Manager to join our fast-paced
and growing team in our Atlanta, Georgia office. As a SugarCRM
Customer Success Manager you will work with SugarCRM partners and
customers as the main point of contact taking full account
management ownership, contract renewals and drive
up-sell/cross-sell opportunities. Our ideal candidate can
effectively build relationships and offer guidance for our clients
on ways to leverage our CX Platform while ensuring account
retention and growth. This role will take on a very consultative
approach and requires strong business acumen and client-facing
abilities. Tasks:
Keywords: SugarCRM, Atlanta , Customer Success Manager, Executive , Atlanta, Georgia
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