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Solutions Engineer

Company: BroadStream Solutions, Inc.
Location: Atlanta
Posted on: October 13, 2019

Job Description:

BroadStream Solutions is excited to announce a new position for an Experienced Solutions Engineer based in North America.
We sell software solutions to the Broadcast Industry around the world. The ideal candidate will have experience working in all areas of a modern television broadcast environment.
Our values are important to us. We recruit against them and measure success by them. You can teach skills but teaching values is much harder. As a result of rigorously pursuing these values, we have created a fantastic team of people who have fun working together. We pride ourselves on maintaining a culture where fear and blame are banished forever and we help people develop to become the best they can be.
This is an exciting and varied roll working as part of an international team.
The role will require you to provide systems configuration of all current company products in accordance with the project calendar and to provide professional and comprehensive first line support to Customers, Systems integrators and Distributors in accordance with BroadStream's systems.
Candidates must have strong written and verbal communication as well as customer facing skills with the ability to solve issues and escalate where appropriate.
Duties include but are not limited to:

  • Liaise with Development and Sales with respect to ongoing support issues
  • Prepare proof of concept systems and investigation
  • Accurate maintenance and update of all configuration and support records including CRM
  • Complete Sales Engineering Solutions and validations for Sales requirements
  • Prepare technical drawings
  • Able to demonstrate software/equipment at exhibitions and or customer premises.
  • Analysis of existing solutions for Sales requirements
  • Create and implement detailed plans and reports for projects, liaising with customers and engineering team
  • Follow Continuous Improvement processes
    Location: We have offices in Atlanta, GA and Tulsa OK. Working remotely from home will also be considered.
    Competitive Salary Based on Experience. We offer an excellent Benefits Package including but not limited to: 9 Company paid Holidays Paid vacation/PTO Days

Keywords: BroadStream Solutions, Inc., Atlanta , Solutions Engineer, Engineering , Atlanta, Georgia

Click here to apply!

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