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Windows Server Engineer - Telephony and Voice Platform

Company: AptoNet Inc
Location: Atlanta
Posted on: July 15, 2019

Job Description:

Windows Server Engineer with strong Windows Server OS knowledge who has excellent troubleshooting skills. The candidate should have an intermediate to advanced understanding of telephony systems and experience with supporting voice recording platforms.

Location:Atlanta, GA.

Education: 4-yr College degree (in Computer Science, MIS, or related field), Preferred

Required Skills:

  • Technical Experience with Microsoft Windows Server 2008/2012/2016
  • Experience supporting MySQL and/or MSSQL
  • Intermediate scripting skills (PowerShell/VB Script)
  • Minimum of 5 years of experience with Windows Server

    Desired Skills:

    • Experience with Hewlett Packard Enterprise server hardware
    • Any experience supporting voice recording platforms

      Duties & Responsibilities:

      • Responsible for supporting server hardware for our voice recording platform
      • Assist customers with issues related to voice recording retrieval
      • Diagnose and resolve complex issues with technical assistance from vendors, common carriers, and technical IT management.
      • Act as the point of escalation to diagnose and repair all error conditions.
      • Design, develop, upgrade, document, test, and implement related processes and procedures to ensure that all error conditions and necessary optimizations are addressed.
      • Develop work instructions, procedures, and policies in support of company requirements.
      • Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

        Candidate must have strong hands-on experience with Windows Server 2008/2012/2016 and application upgrades. In addition the candidate must be well rounded, possess maturity, vision, and a depth of experience that allows for grasping of issues quickly and making educated, critical judgments and decisions in the absence of complete information. This candidate must be able to work in a fast-paced 24x7 environment with on-call duties as required and must possess the ability to work with a diverse, high-performance team

Keywords: AptoNet Inc, Atlanta , Windows Server Engineer - Telephony and Voice Platform, Engineering , Atlanta, Georgia

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