the smart solution for Atlanta jobs


Company: CenturyLink
Location: Atlanta
Posted on: July 13, 2018

Job Description:

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.

Job Description

The Security Engineer's primary function is to manage and maintain CenturyLink's managed security solutions associated with customer monitoring activities, through the processing and management of incident and request tickets, as they are assigned. This includes receiving and managing escalations from SOC Analysts, Junior Engineers, customers, and other groups. The Security Engineer is expected to contribute to internal documentation and adherence SLA targets and requirements. The role includes hands on troubleshooting, interfacing with clients and associates as needed to resolve complex cases, and maintaining contracted managed security platforms. Security Engineers are expected to participate in, and contribute to planning and implementation of strategic and operational projects in efforts to achieve overall client and CenturyLink goals. Security Engineers are expected to be able to troubleshoot complex problems with little oversight, take ownership and work independently as needed to resolve customer issues

Duties and Responsibilities

  • Projects - Provide contributions as assigned to any/all departmental projects, as assigned by management.
  • Serve as primary escalation point for customer incidents and requests as assigned, as well as any daily activity encountered during the daily operations of CenturyLink's Managed Security Services.
  • Act as liaison between MSS and parallel or upper tier groups to ensure resolution of escalated issues.
  • Case Management - Creation and regular maintenance of cases for client impacting security issues, administrative and maintenance tasks, as well as appliance issues. Security Engineers are also responsible for managing Ticket/Case queue to ensure that all applicable cases are resolved within applicable SLO/SLA requirements.
  • Tuning and Maintenance- regularly participate in tuning and maintenance activities of all applicable MSS platforms within established guidelines and procedures.
  • Training and Mentoring MSS personnel as needed, or assigned by management.
  • System Maintenance - assisting team members with maintenance, tuning, and installation of security devices, as needed. Also responsible for general troubleshooting of solution failures based upon documented procedures, general knowledge, problem management or guidance by Management, Security Engineering staff and vendors.
  • Vendor and Industry training as requested by Management.

    Administrative Tasks

    • Maintain proficiency and be able to complete common tasks on a variety of security appliances applicable to the security organization as a whole, as directed by management.
    • Report Creation - creating temporary or permanent reports for customers, as requested.
    • Provide Incident descriptions and recommendations for customers, as requested or assigned by management.
    • Customer Training - provide customer training on self-service aspects of product offering, as assigned by management.
    • Contribute to creation, implementation, and maintenance of documented policies and procedures for the GSO and other departmental groups, as directed by management.
    • Creating and processing scheduled maintenance activities


      Associates or Equivalent in Information Systems or Engineering General

      Alternate Location: US-Georgia-Atlanta; US-Virginia-Ashburn; US-Virginia-Herndon

      Requisition #: 195412

      This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

      EEO Statement

      We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


      The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

      Nearest Major Market: Atlanta

      Job Segment: Information Security, Engineer, Consulting, Temporary, Security, Technology, Engineering, Contract

      Keywords: CenturyLink, Atlanta, INFORMATION SECURITY ENGINEER II, Engineering, Atlanta, Georgia

      Click here to apply!

      Didn't find what you're looking for? Search again!

      I'm looking for
      in category

Other Engineering Jobs

Diesel Mechanic
Description: We offer great opportunities to grow Mechanic positions with all years of experience - Apply today and join our team Job Details Mechanic level 2, 3 and 4 Preventative Maintenance on Trailers and Commercial (more...)
Company: Trimac
Location: Atlanta
Posted on: 07/14/2018

Senior Platform Engineer
Description: Description JOB DESCRIPTION: As a Senior RMS DevOps/Release Engineer, you will be involved in the design, build/deployment and maintenance of the RMS platform. As such, you will be responsible for all (more...)
Company: Autotrader
Location: Atlanta
Posted on: 07/16/2018

Diesel Service Technician
Description: br br We are the premier solutions provider to the commercial vehicle industry representing truck and bus manufacturers, including Peterbilt, International,
Company: Rush Enterprises
Location: Atlanta
Posted on: 07/16/2018

Diesel Mechanic - Atlanta
Description: We offer great opportunities to grow br br Mechanic positions with all years of experience - Apply today and join our team br br Job Details br br Mechanic level 2, 3 and 4 br br Preventative (more...)
Company: Trimac
Location: Riverdale
Posted on: 07/16/2018

Diesel Mechanic- Advanced Disposal
Description: POSITION SUMMARY:Mechanics perform repairs and preventive maintenance on Trucks and Dumpsters. The preventive maintenance may involve assembly, disassembly, and/or repair of lubrication systems, cooling (more...)
Company: Advanced Disposal Services
Location: Norcross
Posted on: 07/16/2018

Residential Service Technician
Description: Bardi Heating and Air is currently seeking an experienced Residential Service Technician that is looking to grow their career. We are looking for you if others describe you as: someone who genuinely cares (more...)
Company: Bardi
Location: Norcross
Posted on: 07/16/2018

Diesel Mechanic- Advanced Disposal
Description: POSITION SUMMARY:Mechanics perform repairs and preventive maintenance on Trucks and Dumpsters. The preventive maintenance may involve assembly, disassembly, and/or repair of lubrication systems, cooling (more...)
Company: Advanced Disposal Services
Location: Smyrna
Posted on: 07/16/2018

Company: Jim Hall Associates
Location: Atlanta
Posted on: 07/16/2018

Automotive Lead Master Technician / Mechanic
Description: OverviewWe Promise to Care--We understand that we offer more than just car service. We rescue people from bad days and we offer solutions for difficult situations. We are people of integrity and we believe (more...)
Company: Bridgestone
Location: Atlanta
Posted on: 07/16/2018

Engineering Designer, Mechanical
Description: JOB SUMMARY Employer Heery seeks an Engineering Designer for projects in Atlanta, GA. Will assist design team with preparation of project documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES Assists engineer (more...)
Company: CBRE
Location: Atlanta
Posted on: 07/16/2018

Log In or Create An Account


Forgot password?

Find us on Facebook

Find us on LinkedIn

Get the latest Georgia jobs by following @recnetGA on Twitter!

Atlanta RSS job feeds