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Quality Managment Engineer (ATL_1735)

Company: ADVA Optical Networking
Location: Atlanta
Posted on: May 18, 2018

Job Description:

Job DescriptionWe are currently seeking a Quality Management Engineer to join our team. You will ensure highest quality of products delivered to the customer through monitoring the entire life cycle of ADVA Optical Networking’s products by cross functionally managing different departments in the execution of their responsibilities as it pertains to development, production and delivery of ADVA Optical Networking’s products.Responsibilities:· technical expert on ADVA Optical Networking's products assigned· Monitor and evaluate quality data to identify recurring pattern and variances and to identify inputs for improvement projects· Initiate and pro-actively drive activities for continual product and process quality improvement· Support cross-functional teams to resolve product quality issues across the whole supply chain, including component suppliers and contract manufacturers· Prepare responses to customer and on internal complaints, and support respective problem solving activities (i.e. Root Cause Analysis (RCA), Supplier Correction Action Request (CAR/SCAR), 8D) by involving relevant parties throughout the entire Supply Chain to close such topics· Provide QM support (methods & tools) to product development projects (i.e. Hardware (HW), Firmware (FW), Software (SW)) with special focus on Quality Planning and Reliability EngineeringQuality Management System · Provide support for our Integrated Management System based on TL9000/ISO 9001 (QMS), ISO 14001 & ISO50001 (EMS & EnMS) and ISO 22301 (BCMS)· Plan, perform, evaluate and follow up on Internal Audits and Supplier Audits as assignedSupplementary Tasks:· Prepare and provide inputs to regular QM/Quality Reports· Plan, perform, evaluate and follow up on product audits· Support Sales community as required· Support Customer Service/Technical Service community as required· Other duties as assignedCustomers (Internal & External)Internal· NPI-LCE· R&D (DEVOPS)· Sales· Customer Service / Technical ServiceExternal· Customers & Channel Partners· Contract Manufacturing (CM) Partners & SuppliersSkills / Qualifications / Training / Experience:· Engineering degree in electronics or telecommunications or similar with technical focus (or equalIndustrial Engineering, Mechanical Engineering· Interest and already some knowledge in Quality Management based on TL9000/ISO 9001· Interest and already some knowledge on Quality Management audits· Able to interact comfortably with partners globally· Basic communication and technical presentation skills· Detail oriented with the ability to multitask in a fast moving environment with shifting priorities and changing requirements· Proactive working style, self-starter who targets to need little direction· Able to think outside of the box to resolve both technical and operational issues· Able to manage cross functional initiatives/projects· Able to balance the needs of customers, suppliers and those of ADVA· Willing to travel 25% domestically and less than 10% internationally, with occasional weekend stays· Willing to occasionally work off-hours with colleagues from around the world· Work daily on campus· Sitting or standing for long periods during business day· Comfortable working in open office environment· Must be able to lift up to 20 poundsSuccess Criteria:Subjective:· Ready to implement/deal with change· Contribute fully to the management team, giving and receiving full co-operation with peers, take ownership· Timely contribution for resolution of quality related conflicts, internally and externallyQuantitative:· Drive ADVA to be a trusted partner and to remain a Quality Leader in the market place· Manage projects & tasks assigned efficiently, effectively and on time· Ensure sustainable continuous improvement in the area of responsibility· Maintain a high level of internal and external customer satisfaction· Indicate, by means of quality reporting, that continual improvement activities are effective Company DescriptionBecome part of a winning team! ADVA Optical Networking is a global provider of telecommunications equipment. ADVA Optical Networking is determined to solve the exploding need for increased bandwidth in the metro and we are looking for equally ambitious and qualified professionals to join our talented team of over 1,400 employees. As a team member, you will be working in a fast-paced, lively, and multicultural environment in one of today's hottest high-tech industries. You will be given opportunities, responsibilities, and a compensation package that reflects your qualifications and ambitions. We are looking forward to welcoming you to our team.Keywords: UX Design, UX Research, Visual Design, Interaction Design, Ethnography, User Interviewing, Design Thinking, GUI Design, Usability Testing, Information Design, Field Research, Agile, Lean UX.

Keywords: ADVA Optical Networking, Atlanta, Quality Managment Engineer (ATL_1735), Engineering, Atlanta, Georgia

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