Director, Engineering - Automation

Company: PagerDuty, Inc.
Location: Atlanta
Posted on: March 8, 2025

Job Description:

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Reporting to our SVP of Engineering, we seek a seasoned Director of Engineering - Automation to lead and scale our Automation Platform organization, a cornerstone of PagerDuty's future growth strategy.PagerDuty's automation platform enables organizations to create automated workflows and responses to incidents, alerts, and operational issues. The system can automatically route alerts to the right teams, escalate issues based on severity, and trigger predefined response actions without human intervention.In this role, you will oversee the design, development, and evolution of our automation suite.Key Responsibilities:

• Define and execute a cohesive engineering strategy that aligns with the company's multi-product roadmap.
• Build, mentor and retain high-performing engineering teams, while fostering a culture of innovation, collaboration, and excellence.
• Foster a strong product and engineering partnership by establishing shared goals, clear communication, and a culture of mutual trust and respect.
• Act as a key liaison between technical and non-technical stakeholders to advocate, communicate automation priorities, timelines and impact.Basic Qualifications:
  • 10+ years of engineering experience with 5+ years in senior engineering leadership roles at scale (Director+).
  • Track record of building and scaling enterprise SaaS platforms processing 1M+ transactions daily, with deep expertise in backend systems and architectures for complex enterprise environments.
  • Proven success leading and scaling distributed engineering teams, including recruiting, mentoring, and developing high-performing talent.
  • Demonstrated ability to drive strategic technical decisions while balancing operational excellence and innovation.
  • Strong executive presence with proven ability to lead cross-functional initiatives and stakeholder relationships.
  • Innovative thinker, get stuff done attitude, be a positive disruptive force for change.Preferred Qualifications:
    • Leader that has owned and supported production systems.
    • Previous experience building automation platforms or workflow orchestration systems.
    • Bachelor's Degree in Computer Science, Engineering, or a related field.This role is expected to come into our Atlanta office 1 day/month, so you can thrive in your new role and fully embrace being a Dutonian!The base salary range for this position is 208,000 - 358,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
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Keywords: PagerDuty, Inc., Atlanta , Director, Engineering - Automation, Engineering , Atlanta, Georgia