Batch Scheduling Lead Solutions Engineer
Company: Disability Solutions
Location: Atlanta
Posted on: April 20, 2024
Job Description:
Together we fight for everyone's opportunity for a better
financial future. We will do this together - with customers,
partners and colleagues. We will fight for others, not against: We
will stand up for and champion everyone's access to opportunities.
The status quo is not good enough ... we believe every individual
and every community deserves access to financial opportunities. We
are determined to support both individuals and communities in
reaching a better financial future. We know that reaching this
future depends on our actions today.Like our Purpose Statement,
Voya believes in being bold and committed to action. We are
committed to a work environment where the differences that we are
born with - and those we acquire throughout our lives - are
understood, valued and intentionally pursued. We believe that our
employees own our culture and have a responsibility to foster an
environment where we all feel comfortable bringing our whole selves
to work. Purposefully bringing our differences together to
positively influence our culture, serve our clients and enrich our
communities is essential to our vision. Are you ready to join a
company with a strong purpose and a winning culture? Start your
Voyage - Apply Now Get to Know the Opportunity:The Batch Scheduling
Lead Solutions Engineer provides technical direction to Voya to
ensure the integrity of the operations environment and has some
experience in adjacent technologies and understands the complex
interworking's between them. Deep technical subject matter expert
that performs tasks on critical systems within the Batch Scheduling
Applications, including hardware and software configuration
settings. The Contributions You'll Make:
- Provide input and perform tasks during the implementation and
upgrade of Batch Application software components.
- Assist in the management of access protocols related to Batch
Applications.
- Assist the solutions engineering consultant in analyzing Batch
requirements and developing solutions.
- Research of potential system solutions, including evaluating
Batch application products and services.
- Identify the root cause of Batch Application outage and
performance issues. Recommend and apply corrective actions in
response to these issues.
- Work independently on medium-scale and complexity projects or
problem-solving exercises.
- Take corrective action as needed based on an understanding how
SLAs are built, monitored, and measured. May provide technical
coaching or assistance to solutions engineer.
- Under the direction of the Solutions Engineering Consultant,
work as a member of a large, complex project team.
- Work on projects without day-to-day direction. Provide regular
and accurate updates related to the progress of these
projects.
- Provide input to the Solutions Engineer Consultant related to
Batch Application strategy and roadmap presentations.
- Open, apply changes and close problem tickets with Batch
Application vendor.
- Participate in P1/P2/P3 troubleshooting calls as required on
behalf of the Batch Applications team. Create and distribute
detailed RCA as needed following these calls.
- Accept and work intake and Incident tickets related to the
Batch Applications
- Be available for on-call rotation.
- Works collaboratively with other IT functions.
- Other duties as assigned.Knowledge & Experience:
- Bachelor's Degree in Computer Science, Engineering and/or 5-8
years of professional IT work experience.
- Minimum of 5 years of relevant work experience in similar
position and required Batch scheduling Application.
- 2 years' experience working with ServiceNow or similar tool for
Work intake, Change and Incident Management creation and tracking.
Minimum Knowledge & Experience:
- Deep subject matter expertise in specific Batch Scheduling
tool, specifically Tivoli Workload Scheduler, IBM Workload
Automation.
- Possesses expertise in Linux and Intel Operating systems
including base level scripting and management.
- Understanding of Change Management, Release Management,
Incident Management & Problem Management
- Understanding or Disaster Recovery & Contingency planning
- Researching skills
- Collaboration - internal, external teams & business
partners
- Business Acumen among LOBs (past, current, future goals,
strategies, and plans)
- Business relationship management
- Communication & Problem-solving skills.
- Performance management
- Demand and capacity management
- Working in a managed services environment preferred but not
required.
- One or more industry certifications preferred but not
required.#LI-KS2#RemoteCompensation Pay Disclosure: Voya is
committed to pay that's fair and equitable, which means comparable
pay for comparable roles and responsibilities. The below annual
base salary range reflects the expected hiring range(s) for this
position in the location(s) listed. In addition to base salary,
Voya offers incentive opportunities (i.e., annual cash incentives,
sales incentives, and/or long-term incentives) based on the role to
reward the achievement of annual performance objectives. Please
note that this salary information is solely for candidates hired to
perform work within one of these locations, and refers to the
amount Voya Financial is willing to pay at the time of this
posting. Actual compensation offered may vary from the posted
salary range based upon the candidate's geographic location, work
experience, education, licensure requirements and/or skill level
and will be finalized at the time of offer. Salaries for part-time
roles will be prorated based upon the agreed upon number of hours
to be regularly worked. $105,700 - $132,120 USDBe Well. Stay Well.
Voya provides the resources that can make a difference in your
lives. To us, this means thriving physically, financially, socially
and emotionally. Voya benefits are designed to help you do just
that. That's why we offer an array of plans, programs, tools and
resources with one goal in mind: To help you and your family be
well and stay well.What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan - with generous company matching
contributions (up to 6%)
- Voya Retirement Plan - employer paid cash balance retirement
plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off - including 20 days paid time off, nine paid
company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time - 40 hours per calendar yearLearn more
about Critical Skills At Voya, we have identified the following
critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and
offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and
problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and
execute on our common goals.
- Business Acumen: Appreciation and understanding of the
financial services industry in order to make sound business
decisions.
- Learning Agility: Openness to new ways of thinking and
acquiring new skills to retain a competitive advantage. Learn more
about Equal Employment Opportunity Voya Financial is an
equal-opportunity employer. Voya Financial provides equal
opportunity to qualified individuals regardless of race, color,
sex, national origin, citizenship status, religion, age,
disability, veteran status, creed, marital status, sexual
orientation, gender identity, genetic information, or any other
status protected by state or local law. Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As
part of this commitment, Voya will ensure that persons with
disabilities are provided reasonable accommodations. If reasonable
accommodation is needed to participate in the job application or
interview process, to perform essential job functions, and/or to
receive other benefits and privileges of employment, please
reference .
Keywords: Disability Solutions, Atlanta , Batch Scheduling Lead Solutions Engineer, Engineering , Atlanta, Georgia
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