Police Report Technician, Senior
Company: City of Atlanta
Location: Atlanta
Posted on: April 17, 2024
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Job Description:
Salary: $42,746 Positon posted until filled General Description
and Classification Standards Performs a variety of responsible
clerical duties relating to the handling and processing of public
safety records and constantly audits and updates files. Duties
include, but are not limited to: reading police reports and making
corrections; notifying appropriate personnel on issues and errors
that require attention and corrections; assisting citizens in front
lobby and via telephone and in processing requests for information;
and assisting in the supervision of subordinate personnel. This is
the entry level for this job family. Individuals entering this
level must already possess the basic knowledge of the work and the
required communications skills to carry out basic tasks. Typically
performs the simplest pertinent tasks and assists higher level
workers in more complex jobs. Positions at this level could have a
permanent assignment or could be in a promotional track for higher
level activities. Supervision Received Works under direct
supervision and follows standardized procedures and written
instructions to accomplish assigned tasks. Essential Duties &
Responsibilities These are typical responsibilities for this
position and should not be construed as exclusive or all inclusive.
May perform other duties as assigned. Interprets documentation from
the Department of Driver Services (DDS) in order to verify
pre-existing records for accuracy and validations. Modifies records
as needed and makes entries of property, vehicles, firearms,
protective orders and missing persons. Interacts extensively with
the public, City, department personnel and other law enforcement
agencies on the telephone and in person in a courteous and tactful
manner. Responds to requests for information in compliance with
departmental policy, legal and governmental guidelines. Maintains
electronic and paper crime, arrest and incident report files in
order to ensure such records are properly retained in accordance to
department policy and procedures. Checks both electronic and paper
documentation for completeness, accuracy and compliance with legal
and other requirements. Accesses various local, state and national
law enforcement systems to enter and retrieve information.
Generates automated notifications to Department of Justice on state
mandated programs and manages local supporting files. Codes and
enters data into an automated records management database.
Retrieves, assembles and disseminates reports and information from
files in an accurate and timely manner from department staff. Types
arrest reports, searches warrants and related materials using word
processing system to meet specific deadlines. Researches and
provides information by phone, in person and by mail related to
crime, arrest and traffic reports. Receives, verifies and accounts
for a variety of fees. Classifies incoming crime reports in
accordance with the FBI Uniform Crime Reporting Criteria. Decision
Making Follows standardized procedures and written instructions to
accomplish assigned tasks. Leadership Provided None. May oversee
temporary or contract workers as needed. Knowledge, Skills &
Abilities This is a partial listing of necessary knowledge, skills,
and abilities required to perform the job successfully. It is not
an exhaustive list. Knowledge of: law enforcement practices and
basic operations of a police reports function; police procedures,
rules, regulations and terminology and law enforcement codes as
related to assigned functions; rules and regulations of the
National Crime Information Center (NCIC) and the Georgia Crime
Information Center (GCIC) as related to assigned functions; filing
procedures (alpha and numeric); telephone etiquette and procedures;
modern office methods, practices and equipment currently in use by
department; teletype procedures, police terminology, law
enforcement codes and laws applying to the release of information.
Skill in: the operation and retrieval of computer report
information and data entry of report information; effectively
communicating both verbally and in writing. Ability to: understand
and interpret rules, regulations and laws related to the police
reports function; interpret administrative or operational policies
within appropriate guidelines without immediate supervision ;
exercise independent judgment in the release of confidential
records within department and legal guidelines; interact with the
public and other City employees both in person and over the
telephone in a courteous and tactful manner; maintain diplomacy
under stressful situations; follow oral and written instructions;
deal discreetly with and maintain the confidentiality of sensitive
records and information.
Keywords: City of Atlanta, Atlanta , Police Report Technician, Senior, Engineering , Atlanta, Georgia
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