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Senior Solutions Engineer (Service Provider)

Location: Atlanta
Posted on: May 16, 2022

Job Description:

(Dallas, Atlanta or Charlotte preferred)Itential provides powerful multi-domain network automation software to companies worldwide, from Fortune 500 telecommunications and financial service companies to enterprises of all sizes. We are committed to building world-class products that accelerate the move toward software-driven networks and next-generation, agile network operations. Our corporate headquarters are in Atlanta with additional offices in the UK, and we are growing fast! Check out just a few of our Awards!Recently, Itential was named a "Progressive Leader in Network Automation" by MarketsandMarkets--- and even further validated in Gartner's latest Market Guide for Network Automation and Orchestration. Additionally, 451 Research released the Market Guide for Networking and mentioned Itential as "....pushing the envelope of network automation and orchestration with products that give enterprise IT the ability to automate complex workflows without writing code while allowing developers to integrate with Itential's output."Itential is looking to add a Senior Solutions Engineer to focus on making network and digital transformation a reality for our Service Provider Customers. You will act as the key technical lead for our sales team when pursuing new software sales opportunities. The successful candidate will be an enthusiastic and professional individual with in-depth technical expertise as well as strong business acumen and sales skills.Job Description:An Itential Senior Solutions Engineer is responsible for working closely with our world-class sales team to overcome and remove all technical barriers in the sales process. The ideal candidate is someone who brings technical experience and expertise in automation and software defined networking concepts. You are energetic and you thrive on pitching a revolutionary technology to DevOps, NetOps and Executive Leadership teams. In this role, you are the trusted technical advisor who will provide in-depth explanation of all features and functionalities of Itential's products and its value proposition for Service Provider customers beginning their network automation journey.This position will report to the Vice President of Solutions Engineering, who expects you to be an integral part in meeting and exceeding established software sales goals while delivering the highest standard of quality and customer engagement throughout the sales process.

Support account executives during all phases of sales-cycle to secure Service Provider customersPerform technical demonstrations of Itential software for prospective ServiceProvider customers consisting of network engineer sand managers, operations team members, and executive leadership stakeholders.Function as a technical advisor and Itential Subject Matter Expert (SME) to prospective Service Provider customersMaintain strong market awareness and knowledge of competitive technologies to effectively address objections to Itential solutionsEducate customers, partners and team members on value proposition and business drivers of Itential solutionsAuthor and deliver engaging presentations at high-profile industry events (e.g., conferences, webinars, podcasts, etc.)Research and write responses to functional and technical sections of requests for information (RFIs) and requests for proposal (RFPs)Make recommendations on potential product improvements to the product development team according to customer feedback.REQUIREMENTS:7+ years experience in Solutions Engineering of Carrier Grade Network Software Solutions with emphasis on 3G/4G/5G, Edge, Cloud, Data Center and Wireless technologies Solid understanding and experience architecting and implementing wireless, Multi-Cloud and Hybrid-Cloud networksFamiliarity with SDN architecture and technologyDeep understanding of SDN, orchestration, EMS/NMS and cloud service platforms---Expertise inVirtualization, IAC, CI/CD, configuration management and other automation technologiesExpertise inVirtualization, IAC, CI/CD, configuration management and other automation technologiesKnowledge of standard specifications such as 3GPP, 3GPP2, IETF etcFamiliarity with a mix of cloud, datacenter/wireless networking and virtualization solutions in the marketplace such as: o Public Cloud Platforms(AWS, Azure, Google Cloud Platform, etc.) o SD-WAN Technologies (Meraki, Velocloud, Fortinet, etc.) o Data Center Technologies(Cisco ACI, VMware NSX-T etc.) o Network Applications (F5 Loadbalancers, Palo Alto Firewalls, NGFW, etc.) o Automation and DevOps tools (Ansible,Terraform, GIT, etc.) o Container Technology (Docker, Kubernetes, ECS, EKS, Fargate, etc.Hands on experience with integration technologies(APIs) such as REST API, RESTCONF, Netconf, gRPC,SOAP, etc.Solid understanding of modeling languages such as JSON, YANG, YAMLand XMLAbility to creatively explain complex concepts in an easy-to-understand mannerStrong verbal and written communications skills with focus on needs analysis, positioning, business justification and closing techniquesExcellent presentation skills across broad audiencesGood organizational and time management skillsEnthusiastic self-starter with eagerness to continuously research and learn about new networking concepts and technologies)Willingness to travel up to 50%, with ability to work remotelyBenefits and Perks:A 401(k) plan with Fidelity and partial Company match (with just a 3-month waiting period)Short and Long-Term Disability.PTO and Sick TimeFully stocked soda fridges and snack pantries in Atlanta officeExcellent medical, dental, and vision coverage through Anthem/BCBSFlex work timeVolunteer and community engagement opportunitiesA sneak peek into Itential Culture (Scroll away. You'll love it!) And here's one employee sharing her journey with us: Itential Life Find out more at Itential, Inc. This is a direct hire position. No recruiting firms, staffing agencies, or third parties accepted. No S-Corp or Corp-to-Corp.Itential provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.PI177641342

Keywords: ITENTIAL LLC, Atlanta , Senior Solutions Engineer (Service Provider), Engineering , Atlanta, Georgia

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