Applications Engineer (Automated Packaging Machinery)
Posted on: January 16, 2022
Kliklok-Woodman, a subsidiary of Syntegon Technology (previously
Bosch Packaging Technology) with its global headquarters based near
Stuttgart, Germany, employs over 6,000 associates at 30 plus
worldwide locations. Syntegon designs, develops and produces
hi-tech automated packaging solutions (machines, systems, and after
sales service) for the food, confectionery and pharmaceutical
SUMMARY: The Application Engineer is a primary technical resource
for the sales team and is responsible for actively driving and
managing the technology evaluation stage of the sales process. They
are relied upon to collaborate with key Syntegon associates and be
an expert at applying packaging machinery solutions. They are also
expected to build strong relationships with other OEM's to be an
expert at combining OEM machinery into our customer solutions.
Applications engineers are expected effectively communicate the
critical technical details that enable our operations team to
deliver projects accurately, on time, and within budget.
Maintain expert level of product knowledge and application.
Support the sales team with technical expertise.
Articulate technology and product positioning to associates and
Provide design and specification development support to
consultants, integrators, and distributors
Respond to functional and technical elements of RFQs.
Listen, understand and convey customer requirements.
Visit customers to evaluate existing machinery, develop customer
solutions, and support sales.
Resolve customer issues or difficulties in a manner that is
consistent with the company mission, values, and financial
Maintain accurate records of target accounts, opportunities,
quotes, projects, contacts and correspondence in company approved
Maintain professional business relationships within target
Identify customer's needs and sales opportunities to help future
Travel to trade shows to assist sales
Develop creative solutions to customer problems that meet or exceed
their expectations and create profit for Syntegon
Develop a clear understanding of the capabilities and limitations
of our products and our operations team.
Collaborate and encourage associates to meet the challenging needs
of sales to support their customers with proposals.
Effectively estimate the cost of custom machinery solutions or
complete packaging systems.
Develop preliminary sales layout drawings to support customer needs
using AutoCAD or SolidWorks
Evaluate customer specifications for compatibility with our
Organize and lead high level go / no-go review meetings of
Organize and lead brainstorming meetings with key technical
associates to develop challenging solutions.
Carry out additional duties as assigned by supervisor.
Will travel up to 20% of the time
Must possess a BS degree in Engineering or Technology with at least
3+ years in the packaging machinery field, OR have 7+ years of
overall industry experience with automated packaging equipment in
an Applications Engineering capacity
Must have at least 2+ years experience creating layouts in
Strong mathematical skills are critical
Experience with Microsoft Access and database management is highly
Proficiency in Microsoft Office or SolidWorks is helpful
Experience with Food Packaging equipment is a plus
A solid understanding of basic electrical and mechanical control
Customer service or sales support experience
Good understanding of sales, engineering and business processes
Effective oral and written communication skills and organizational
Spanish language is a plus.
Syntegon Technology is a proud supporter of STEM (Science,
Technology, Engineering & Mathematics) Initiatives
FIRST Robotics (For Inspiration and Recognition of Science and
AWIM (A World In Motion)
By choice, we are an Equal Opportunity Employer committed to a
All your information will be kept confidential according to EEO
NOTE: All official Syntegon job postings can be found at
www.syntegon.com . Successful candidates asked to participate in
the hiring process should expect to speak to the hiring team by
telephone and in person at one of our Syntegon office locations
(Decatur, Oldsmar, Raleigh, New Richmond, Minneapolis and
Allendale) prior to the job offer.
Keywords: Syntegon, Atlanta , Applications Engineer (Automated Packaging Machinery), Engineering , Decatur, Georgia
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