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Applications Engineer (Automated Packaging Machinery)

Company: Syntegon
Location: Decatur
Posted on: January 16, 2022

Job Description:

Company Description

Kliklok-Woodman, a subsidiary of Syntegon Technology (previously Bosch Packaging Technology) with its global headquarters based near Stuttgart, Germany, employs over 6,000 associates at 30 plus worldwide locations. Syntegon designs, develops and produces hi-tech automated packaging solutions (machines, systems, and after sales service) for the food, confectionery and pharmaceutical industries.

Job Description

SUMMARY: The Application Engineer is a primary technical resource for the sales team and is responsible for actively driving and managing the technology evaluation stage of the sales process. They are relied upon to collaborate with key Syntegon associates and be an expert at applying packaging machinery solutions. They are also expected to build strong relationships with other OEM's to be an expert at combining OEM machinery into our customer solutions. Applications engineers are expected effectively communicate the critical technical details that enable our operations team to deliver projects accurately, on time, and within budget.

Primary Functions
Maintain expert level of product knowledge and application.
Support the sales team with technical expertise.
Articulate technology and product positioning to associates and customers.
Provide design and specification development support to consultants, integrators, and distributors
Respond to functional and technical elements of RFQs.
Listen, understand and convey customer requirements.
Visit customers to evaluate existing machinery, develop customer solutions, and support sales.
Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
Maintain professional business relationships within target accounts.
Identify customer's needs and sales opportunities to help future growth
Travel to trade shows to assist sales

Key Responsibilities
Develop creative solutions to customer problems that meet or exceed their expectations and create profit for Syntegon
Develop a clear understanding of the capabilities and limitations of our products and our operations team.
Collaborate and encourage associates to meet the challenging needs of sales to support their customers with proposals.
Effectively estimate the cost of custom machinery solutions or complete packaging systems.
Develop preliminary sales layout drawings to support customer needs using AutoCAD or SolidWorks
Evaluate customer specifications for compatibility with our products.
Organize and lead high level go / no-go review meetings of non-standard RFQ's.
Organize and lead brainstorming meetings with key technical associates to develop challenging solutions.
Carry out additional duties as assigned by supervisor.
Will travel up to 20% of the time

Qualifications

BASIC REQUIREMENTS:
Must possess a BS degree in Engineering or Technology with at least 3+ years in the packaging machinery field, OR have 7+ years of overall industry experience with automated packaging equipment in an Applications Engineering capacity
Must have at least 2+ years experience creating layouts in AutoCAD

Preferred Qualifications
Strong mathematical skills are critical
Experience with Microsoft Access and database management is highly desired
Proficiency in Microsoft Office or SolidWorks is helpful
Experience with Food Packaging equipment is a plus
A solid understanding of basic electrical and mechanical control systems.
Customer service or sales support experience
Good understanding of sales, engineering and business processes
Effective oral and written communication skills and organizational skills
Spanish language is a plus.

Additional Information

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
FIRST Robotics (For Inspiration and Recognition of Science and Technology)
AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.

All your information will be kept confidential according to EEO guidelines

NOTE: All official Syntegon job postings can be found at www.syntegon.com . Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Decatur, Oldsmar, Raleigh, New Richmond, Minneapolis and Allendale) prior to the job offer.

Keywords: Syntegon, Atlanta , Applications Engineer (Automated Packaging Machinery), Engineering , Decatur, Georgia

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