Managed Services Engineer

Company: Servosity
Location: Atlanta
Posted on: February 25, 2021

Job Description:

At Servosity, We're Building the Business Continuity platform of the future. We believe that Servers and Infrastructure should be UnCrashable. We're disrupting a stodgy old industry with our cutting edge patented technology. We are blessed to have doubled our team in 2020. A key part of that growth and our future growth, is our new Managed Services offering. We are looking for the right person to join our team, build it, and lead it; from anywhere in the United States. We have amazing team members across the U.S. who work closely together to provide our partners with unparalleled service and support. You will be responsible for installation, configuration, and daily management of our backup software for a growing list of partners who trust us to keep their client's data safe. This isn't just your average Managed Services role---..

• Lead our new division with Huge Opportunities for Growth
• Create Processes to ensure repeatable processes for a team that *you* get to help build
• Provide crazy-good managed services to our tech-savvy partner base
• "Do whatever it takes" attitude to continue our 100% customer satisfaction rating
• Help our sales guys Win by providing technical insight with pre-sales engineering
• Participate in solution architecture and provide valuable feedback from our clients to help improve our product
• Be the first to get your hands on the new product - Assist with the QA testing
• Don't get siloed into one role - Servosity has tons of opportunities to not only grow your technical skill set but also advance your career path
• Certifications required You will have---.
  • At least 2 years of experience in a customer facing, technical role
  • Proven time management skills and the ability to meet deadlines
  • Experience with Windows Server platforms (2012 R2, 2016, and 2019)
  • Virtualization experience with either VMware or Hyper-V
  • Excellent written, analytical and problem solving skills
  • Strong attention to detail and keeping commitments
  • Managed Services experience
  • Experience with AWS S3, EC2, VPC, etc.
  • Experience with Backup and Disaster Recovery
  • Ability to beat the CEO at Smash Brothers Why work with us?
    • Shape our new Managed Services Team, and build it from scratch
    • Contribute to our Amazing Culture - Raise the bar
    • Personal growth experience by helping to build a truly successful company
    • Career Growth with opportunity to earn advancement
    • Work Remotely permanently, yet be part of a close-knit team
    • Opportunity to contribute to open source projects
    • Work with a stellar team where you can have a huge impact
    • Competitive compensation and benefits. We Pay for your: Health, Dental, Vision, Life Insurance, and more
    • We believe that if you pay peanuts, you get monkeys.
    • Generous Stock Options.
    • Fun team atmosphere with games, challenges, and more
    • As part of the core group of Managed Service Engineers, you'll have the opportunity to: create policies and procedures, help define goals, and influence product development. In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!* 150

Keywords: Servosity, Atlanta , Managed Services Engineer, Engineering , Atlanta, Georgia