Regional Banker/Teller - Tucker Main
Company: PNC Financial Services Group
Location: Tucker
Posted on: January 14, 2026
|
|
|
Job Description:
Job Description Job Profile Position Overview At PNC, our people
are our greatest differentiator and competitive advantage in the
markets we serve. We are all united in delivering the best
experience for our customers. We work together each day to foster
an inclusive workplace culture where all of our employees feel
respected, valued and have an opportunity to contribute to the
company’s success. As a Regional Banker/Teller within PNC's retail
banking organization, you will be based in Tucker Ga at the Tucker
Main branch location. PNC will not provide sponsorship for
employment visas or participate in STEM OPT for this position. Job
Description Manages the customer experience by identifying
opportunities to improve a customer's financial wellbeing and
create loyalty while increasing share of wallet. From a variety of
customer interactions, participates in proactive sales and service
activities and identifies referral opportunities. Collaborates with
ecosystem partners to grow customer's share of wallet. Positions
PNC solutions to drive new revenue and customer loyalty. Drives
proactive sales conversations through internal and outbound
interactions with a defined sales process including outbound
calling, service to sales, teller interactions, appointment setting
and effective lobby engagement, ultimately elevating client
loyalty. Delivers a full PNC conversation with every client
interaction to identify appropriate PNC solutions. Leverages
ecosystem partnerships to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through
a differentiated customer experience. Performs lobby engagement
activities to connect with customers and position PNC products to
meet their needs. Educates customers on options for managing
financial transactions by leveraging technology, tools and
resources. Applies product and procedural knowledge to identify,
mitigate and solve customer problems effectively to drive customer
loyalty. Manages risk through adherence to all policies and
procedures, demonstrating sound judgment within established limits.
Demonstrates a heightened scrutiny to identify and avoid loss.
Ensures teller and branch daily operations and maintenance
transactions are completed in an efficient and accurate manner. PNC
Employees take pride in our reputation and to continue building
upon that we expect our employees to be: Customer Focused -
Knowledgeable of the values and practices that align customer needs
and satisfaction as primary considerations in all business
decisions and able to leverage that information in creating
customized customer solutions. Managing Risk - Assessing and
effectively managing all of the risks associated with their
business objectives and activities to ensure they adhere to and
support PNC's Enterprise Risk Management Framework. To learn more
about this and other opportunities on our team Watch this video.
Qualifications Successful candidates must demonstrate appropriate
knowledge, skills, and abilities for a role. Listed below are
skills, competencies, work experience, education, and required
certifications/licensures needed to be successful in this position.
Preferred Skills Accountability, Banking, Client Loyalty, Customer
Experience (CX), Customer Service, Identifying Opportunities,
Leveraging Technology, Proactive Sales Competencies Banking
Products, Digital Awareness, Effective Communications, Managing
Multiple Priorities, Matrix Management, Problem Solving,
Prospecting., Retail Lending, Selling., Understanding Customer
Needs Work Experience Roles at this level typically do not require
a university / college degree, high school diploma or GED, but do
require related experience or product knowledge to accomplish
primary duties. Typically requires 1 years of related experience.
In lieu of a degree, a comparable combination of education, job
specific certification(s), and experience (including military
service) may be considered. Education No Degree Certifications No
Required Certification(s) Licenses Candidates being considered for
this position will be subject to additional background checks as
required by Consumer Financial Protection Bureau regulations.
Benefits PNC offers a comprehensive range of benefits to help meet
your needs now and in the future. Depending on your eligibility,
options for full-time employees include: medical/prescription drug
coverage (with a Health Savings Account feature), dental and vision
options; employee and spouse/child life insurance; short and
long-term disability protection; 401(k) with PNC match, pension and
stock purchase plans; dependent care reimbursement account; back-up
child/elder care; adoption, surrogacy, and doula reimbursement;
educational assistance, including select programs fully paid; a
robust wellness program with financial incentives. In addition, PNC
generally provides the following paid time off, depending on your
eligibility: maternity and/or parental leave; up to 11 paid
holidays each year; 9 occasional absence days each year, unless
otherwise required by law; between 15 to 25 vacation days each
year, depending on career level; and years of service. To learn
more about these and other programs, including benefits for full
time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement If an accommodation is required
to participate in the application process, please contact us via
email at AccommodationRequest@pnc.com. Please include
“accommodation request” in the subject line title and be sure to
include your name, the job ID, and your preferred method of contact
in the body of the email. Emails not related to accommodation
requests will not receive responses. Applicants may also call
877-968-7762 and say "Workday" for accommodation assistance. All
information provided will be kept confidential and will be used
only to the extent required to provide needed reasonable
accommodations. At PNC we foster an inclusive and accessible
workplace. We provide reasonable accommodations to employment
applicants and qualified individuals with a disability who need an
accommodation to perform the essential functions of their
positions. Equal Employment Opportunity (EEO) PNC provides equal
employment opportunity to qualified persons regardless of race,
color, sex, religion, national origin, age, sexual orientation,
gender identity, disability, veteran status, or other categories
protected by law. This position is subject to the requirements of
Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any
registered role, the Secure and Fair Enforcement for Mortgage
Licensing Act of 2008 (SAFE Act) and/or the Financial Industry
Regulatory Authority (FINRA), which prohibit the hiring of
individuals with certain criminal history. California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain
understanding of how PNC may use or disclose your personal
information in our hiring practices.
Keywords: PNC Financial Services Group, Atlanta , Regional Banker/Teller - Tucker Main, Customer Service & Call Center , Tucker, Georgia