Front Office Specialist - CenterWell - Grove Park
Posted on: November 20, 2023
CenterWell--- represents our payer-agnostic healthcare services for
senior primary care, home health and pharmacy. Launched in spring
2021, CenterWell creates experiences that provide patients with
ease, comprehensive care and a personal approach. By placing each
patient at the center - focusing on their unique needs and
personalizing the care we deliver to them - we can help them lead
happier, healthier lives.
CenterWell Senior Primary Care--- provides proactive, preventive
care to seniors, including wellness visits, physical exams, chronic
condition management, screenings, minor injury treatment and more.
It is part of Humana's Primary Care Organization, which is the
nation's largest provider of value-based, senior-focused primary
More about CenterWell Senior Primary Care:
More than 85 locations, which are part of the 250+ senior primary
care centers operated by Humana's Primary Care Organization.
Integrated care teams that include physicians, nurse practitioners,
medical assistants, medical coders and center administrators.
Nearly 250,000 total patients served in 2022, including those in
Medicare Advantage, value-based arrangements or other Medicare
CenterWell is seeking a Front Office Specialist , you are the first
impression of the center. You will welcome patients and coordinate
front-desk activities. The ideal candidate will have a friendly and
easy-going personality. Front Office Specialist receives and
correctly routes incoming and outgoing telephone calls and
accommodates visitors so that all callers/visitors are attended to
promptly, courteously, and accurately.
---Welcomes patients and visitors.
---Assists patients, answering patients' questions.
---Verification of insurances
---Collecting patient charges
- 1+ years' experience in a patient-facing or customer facing
position within a medical office or healthcare setting.
- Familiarity with care and well-being resources, or ability to
research and obtain information.
- Excellent customer service and phone etiquette.
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Willing to travel to nearby clinics to help when needed.
- Bilingual - Spanish/English
- 1+ years of experience in a Physician office setting
- Experience with EMR's
- Knowledge of medical terminology
- Experience with Senior population
- Knowledge of Managed care and Medicare
This role is considered patient facing and is part of Humana's
Tuberculosis (TB) screening program. If selected for this role, you
will be required to be screened for TB.
CenterWell, is a subsidiary of Humana, value's personal identity
protection. Please be aware that applicants being considered for an
interview will be asked to provide a social security number, if it
is not already on file. When required, an email will be sent from
Humana@myworkday.com with instructions to add the information into
the application at Humana's secure website.
Scheduled Weekly Hours
Keywords: Humana, Atlanta , Front Office Specialist - CenterWell - Grove Park, Administration, Clerical , Atlanta, Georgia
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