Administrative Sales Support

Company: Anhut & Associates, INC
Location: Atlanta
Posted on: November 22, 2021

Job Description:

Anhut & Associates, a manufacturer's rep group for upscale home d--cor and lighting, has an opening for two articulate and highly-skilled Customer Care Specialists in our mid-town Atlanta office. Do you enjoy a fast-paced environment and the opportunity to provide superior support to our customers and manufacturers? We are looking for motivated, energetic, and team-centric individuals to join our small, but highly productive office.Initial Responsibilities-- Provide day-to-day support for customers by serving as the first point of contact for inbound calls and e-mails, investigating questions and providing timely responses-- Process requests through ticketing system-- Data entry into a CRM - knowledge of Zoho would be helpful-- Order entry through web-based systems and/or email-- Shipping of literature/finishes-- Processing merchandise returns-- Product price quotes-- Generate, manage, and file paperwork-- Report and spreadsheet generation-- Other duties as requested-- Cross-training will take place after initial development in roleRequired Skills:-- At least 2-4+ years in a customer service role-- Must be outgoing, friendly, and professional-- A customer-centric approach with a sense of urgency is required-- Must have great attention to detail-- Ability to establish and nurture effective working relationships with customers, managers, supply partners, and fellow employees-- Excellent time management, organization, and communication skills - both verbal and written-- Intermediate to advanced knowledge of Microsoft Office-- Advanced Excel knowledge-- Database managementSalary up to $45KMedical Insurance401K Profit SharingPTOJob Type: Full-timePay: $40,000.00 - $45,000.00 per yearBenefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time offSchedule:
  • Monday to FridayWork Location:
    • One locationWork Remotely:
      • No

Keywords: Anhut & Associates, INC, Atlanta , Administrative Sales Support, Administration, Clerical , Atlanta, Georgia