Sales Leader I - Business Banking
Company: PNC Financial Services Group
Posted on: September 15, 2019
At PNC, our people are our greatest differentiator and competitive
advantage in the markets we serve. We are all united in delivering
the best experience for our customers. As a(n) Sales Leader I -
Business Banking within PNC's Retail organization, you will be
based in Atlanta, GA
- Manages and directs a team to achieve business results and
customer experience goals. May have direct sales and client
responsibilities. Oversees the execution of strategy.
- Leads and coordinates the daily activities of team members
engaged in customer and/or prospect management activities. Achieves
business results, attracts new customers and/or grows existing
customer relationships by coaching and managing to defined
strategies and tactics. Develops and oversees the execution of
account and sales plans. May have direct sales and client
- Manages risk/return and drives quality for new and/or existing
clients. Actively identifies and mitigates different types of risk,
such as regulatory, reputational, operational and credit
- Manages effective network of senior internal and external
relationships, such as community or industry relationships, to
actively acquire new clients and/or expand existing clients and
enhance the client experience. Focuses on bringing the full range
of PNC's products and services to the client. Leverages reporting
and sales tools to proactively identify and successfully convert
- Develops team members while monitoring progress against
individual goals. Motivates and develops staff, including acquiring
top talent and managing performance-based issues. Effectively
plans, organizes, directs, analyzes and evaluates staff and
processes. Connects strategy to day-to-day activities and updates
the team on a regular basis.
- As defined with the business, coaches team members on skills
needed to analyze, evaluate and mitigate credit risk and to lead
others on credit requests by utilizing advanced knowledge of credit
fundamentals and internal credit policies.
PNC Employees take pride in our reputation and to continue building
upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices
that align customer needs and satisfaction as primary
considerations in all business decisions and able to leverage that
information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the
risks associated with their business objectives and activities to
ensure they adhere to and support PNC's Enterprise Risk Management
PNC also has fundamental expectations of our people managers. As a
manager of talent in PNC, you will be expected to:
- Include Intentionally - Cultivates diverse teams and inclusive
workplaces to expand thinking.
- Live the Values - Role models our values with transparency and
- Enable Change - Takes action to drive change and innovation
that will transform our business.
- Achieve Results - Takes personal ownership to deliver results.
Empowers and trusts others in decision making.
- Develop the Best - Raises the bar with every talent decision
and guides the achievement of all employees and customers.
CompetenciesConflict Management Understanding of how to anticipate,
recognize, and deal effectively with existing or potential
conflicts at the individual, group, or situation level; ability to
apply this understanding appropriately to diverse situations.
Decision Making and Critical Thinking Understanding of the issues
related to the decision-making process; ability to analyze
situations fully and accurately, and reach productive
Effective Communications Understanding of effective communication
concepts, tools and techniques; ability to effectively transmit,
receive, and accurately interpret ideas, information, and needs
through the application of appropriate communication behaviors.
Managing Multiple Priorities Ability to manage multiple concurrent
objectives, projects, groups, or activities, making effective
judgments as to prioritizing and time allocation.
Sales Management Develops sales strategies that incorporate client
segments, market opportunities, competitive forces and sales force
effectiveness. Identifies priorities and ensures sales teams
execute against plans that focus on deepening client relationships,
elevating market share and increasing share of wallet. Drives sales
teams to build a strong pipeline of prospects and clients.
Selling. Applies knowledge of banking products and services to meet
customer needs and enable them to achieve their financial goals.
Identifies prospecting approaches to identify potential customers
and create opportunities to sell financial solutions and ideas to
Roles at this level typically require a university / college
degree. Higher level education such as a Masters degree, PhD, or
certifications is desirable. Industry experience is typically 8+
years. At least 5 years of prior management experience is typically
required. In lieu of a degree, a comparable combination of
education and experience (including military service) may be
Disability Accommodations Statement
The PNC workplace is inclusive and supportive of individual needs.
If you have a physical or other impairment that might require an
accommodation, including technical assistance with the PNC Careers
website or submission process, please call 877-968-7762 and select
Option 4: Recruiting or contact us via email at
The Human Resources Service Center hours of operation are Monday -
Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons
regardless of race, color, sex, religion, national origin, age,
sexual orientation, gender identity, disability, veteran status, or
other categories protected by law.
Keywords: PNC Financial Services Group, Atlanta , Sales Leader I - Business Banking, Accounting, Auditing , Atlanta, Georgia
Didn't find what you're looking for? Search again!